First time buyer - Sky/Virgin broadband and tv deals help

prowla

I have Sky TV.

I have both Sky Ultrafast (145 Mb) and Virgin M200 (200 Mb) broadband.

I like having two connections, since I WFH and am covered against one going down.

My Sky BB is alright, but occasionally I get a stutter (using wired connections in my office).

Virgin Wi-Fi is alright-ish; my Sky-Q setup is connected to that, but my son's gaming wasn't great.

A word of warning about Virgin - their support is disconnected and shockingly bad; I have spent hours on the phone to them (mostly on-hold) and it's pot luck whether you get someone who gives a damn and wants to help you, or someone who will just fob you off with anything they feel like saying (I've had one of their operatives say that another must've lied to me!). Their engineers are also a bit hit-and-miss; I've had one come to my house and tell me that the previous one had done the job wrong.

In contrast, Sky's support has been pretty good over the many years I've been a customer and the only significant issues I've had have been relating to them running their BB over BT infrastructure.

Price-wise, both companies are prepared to haggle and/or, you can go via a cashback site like TopCashback.

dsingh26

I signed up with Sky today and got this deal:




On the phone he said the total would be £61.80 but this adds up to £63.80, I'm just checked it again and can see he has listed 'Sky Sports HD' twice!

Shall I ring them up tomorrow? I was also planning on cancelling so I can try save more money but not sure how to go about this, can anyone help? Oh and lastly, I did say I wanted BT Sport in HD but above it doesn't say this..

joebob

You said you wanted it for £65.  I think thats not a bad deal.

dsingh26

Just when I thought we had it all sorted, Virgin have told us we can't have broadband because they would have to dig 14m underground and are not willing to do so. Surely there is a way we can sort this out? Has anyone had this before?

dsingh26

Update on haggling:

Managed to get it down to £58 including Netflix.

Now the battle of ADSL or 4G/5G begins..