Solicitors sat on my inheritance!

Patchett73

Update still no money.. my sister changed her adress so they want new ID for her, she’s benefiting too 

Keep_pedalling

Patchett73 said:

Update still no money.. my sister changed her adress so they want new ID for her, she’s benefiting too 

Did you actually make an official complaint?

Patchett73

We’ve been told we can’t as it will slow process down even further( well that’s what they said to my sister)

Keep_pedalling

Patchett73 said:

We’ve been told we can’t as it will slow process down even further( well that’s what they said to my sister)

That is BS, make the complaint.

Marcon

Patchett73 said:

We’ve been told we can’t as it will slow process down even further( well that’s what they said to my sister)

I bet they did. Make a complaint.

pickledonionspaceraider

Make a complaint.  Do it immediately

Patchett73

Can I make a complaint on my own or do I have to have my sister on board too?  

Keep_pedalling

Patchett73 said:

Can I make a complaint on my own or do I have to have my sister on board too?  

You can do it individually or together.

Thrugelmir

What accounts are the solicitors waiting to settle? 

gozaimasu

Make the complaint and include in that complaint that they tried to dissuade you from making the complaint by threatening you with more delays. The complaint will be investigated by a different member of staff, not the ones dealing with your case. A complaint may well speed up their work.

Personally I would also be making an SAR under GDPR which would include all emails sent. I’d be wanting to make life difficult for them especially since “settling accounts” is so vague and I’d want to know specific accounts so that I could go chase them myself and complain to the company who is delaying things. Not recommending you do that as it will probably delay getting your money. They may well get paralegals or legal secretaries to collate the data, so in theory it shouldn’t add any more delay but I wouldn’t trust that. Not sure if we’re allowed to make SARs on behalf of deceased relatives.