We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HSBC balance transfer

Options
Never done this before but my partner said I should to save money. I always pay of my card in full but this month with struggle. So got a 0 interest HSBC card with 0 fees. I've finally got the app installed on my phone and logged in. But does anyone know where the option actually is? I can't find it in the app anywhere. Not sure if I just have to wait for a day before it appears?
«1

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 8 October 2021 at 7:13PM
    Is it definitely a BT card you have - not 0% purchases?

    And if it is a BT card, what are going to BT, if you pay your card off in full?
  • joeypesci
    joeypesci Posts: 673 Forumite
    Part of the Furniture 500 Posts
    Its both purchase and BT. I only wanted the BT but it had purchases with it.

    This month I can't pay off in full hence wanted to do the BT so I don't have to pay interest.
  • I'll have to ask HSBC as there is no option on the app. Def part of my package as says it on the documents they sent me.
  • Shanwick
    Shanwick Posts: 67 Forumite
    Second Anniversary 10 Posts
    Look for balance transfer under Manage / Card services while in that account on their web site. I suspect the mobile app doesn't include that capability.
  • joeypesci
    joeypesci Posts: 673 Forumite
    Part of the Furniture 500 Posts
    Found it in that area online. Thanks.
  • joeypesci
    joeypesci Posts: 673 Forumite
    Part of the Furniture 500 Posts
    Next question is how do you pay it off! I'm in my Nationwide account that is asking for a sort code and account number for the HSBC credit card. I can't find one anywhere. I've asked HSBC chat who've given me one, which apparently is the same for everyone with the credit card. I put in the HSBC credit card as the reference on Nationwide app, completed the card reader check successfully but then Nationwide (both times I've tried) have said they can't complete the transaction but no explanation why.

    Should I just wait until I get the statement from HSBC (the balance transfer went over but I've not had a statement yet)?
  • born_again
    born_again Posts: 20,449 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    To do a balance transfer you need the long card number.
    Sounds to me you are doing it the wrong way round.
    Given you are trying to put the debt on the HSBC card.

    So you go to HSBC to start the balance transfer. Enter you Nationwide card details & HSBC will do the transfer.
    Life in the slow lane
  • You need to ask HSBC to pay Nationwide for you, not ask Nationwide to take money from HSBC

    Go to HSBC app, put in the Nationwide card number and the amount to transfer and then you're done. Remember that if you pay the card in full every month e.g. by DD, then be careful they don't pay the full balance as well - if the statement is already generated then you'll have to be careful as your card could end up being paid twice and you end up with one in credit - you'd need to "spend" the credit or they might return the funds to your bank if you ask
  • Jami74
    Jami74 Posts: 1,291 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 October 2021 at 7:15PM
    joeypesci said:
    Next question is how do you pay it off!
    Should also be an option in the credit card app to make a payment.

     If it is 0% interest then ideally set up a direct debit for the minimum payment so that you don't accidentally miss it. You might also be able to pay by debit card from within the app.

    You might need to wait it until the payment out properly shows up in the app before you can make a payment.

    And don't use it for purchases if you are using it for balance transfers because it can get complicated with interest and paying it off.
    Debt Free: 01/01/2020
    Mortgage: 11/09/2024
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    If you open the app and select your credit card you then select ‘View more’ and ‘Balance Transfers.’
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.