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Help! Power history a mess and I’m losing money!
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Hi, I was Green Energy, they closed, account taken over by EDF, now with Octopus.
On looking back at billing history with Green and EDF after my final account credit balance was refunded from EDF, I’ve found my electricity day and night meter readings with Green have been swapped around and I have been way overcharged. What can I or should I do now that they have closed down.
On looking back at billing history with Green and EDF after my final account credit balance was refunded from EDF, I’ve found my electricity day and night meter readings with Green have been swapped around and I have been way overcharged. What can I or should I do now that they have closed down.
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If you've any problems with your old GNE account you'll have to speak to EDF and see if they can help.You'll also have to speak to Octopus so they can bill you correctly in the future.N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!0 -
Ok thanks. Will do just that and at the r moment Octopus charges are fine.
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