Parkingeye PCN ASDA

Android07

Few weeks ago, I ( the DRIVER ) had a blowout on a 3-lane road and I crawled to an ASDA car park that was nearby on Sunday after 5'o clock.

I then called RAC who told me that a patrolman could be within 4 hours. I then rang a tyre shop and they sent someone to take my alloy and tyre and then they came back and installed the new tyre.

I was at the car park for 1 1/2 hours.

PE have sent me a PCN to pay within 14 days for £40.

This is the signage at the entrance to the car park , courtesy of Google maps :

The parking charge info section on the letter also states the following line :

In addition, the signage states that as a max stay car park, a parking charge is applicable if the vehicle remains within the car park for longer than the 0 hours 0 minutes max stay time.

I think I have the dashcam footage.

Will PE consider if I make an appeal ?

KeithP

Go back to Asda and get the store manager to fix it for you.

Umkomaas

Let us see a redacted copy of the first letter you received from ParkingEye - front and back, but leave dates showing please. 

Android07

Apologies for the delay.

I had to gain access to a scanner to get readable versions of the letter.

Please find below :

Umkomaas

Has the Asda manager fixed this for you now, as per @KeithP's advice? 

KeithP said:

Go back to Asda and get the store manager to fix it for you.

Android07

Umkomaas said:

Has the Asda manager fixed this for you now, as per @KeithP's advice? 

KeithP said:

Go back to Asda and get the store manager to fix it for you.

I have not gone back to that ASDA. It is an hour's drive from my house.

I will be driving down that way tomorrow.

I doubt I will be able to see the manager. I could go to Customer services and speak to them.

Just wondering if they may not be accommodating as they closed at 5 and I was technically not a customer.

elsien

Is that not what phones are for? 

D_P_Dance

And pens and paper.  I have had three PE/Asda recently.  All called after a letter to the manager.  Have you complained to your MP.  Also read this (MC22)

https://www.cheshireeast.gov.uk/car_parks_and_parking/parking-regulations-enforcement/pcn-mitigating-circumstances.aspx

Android07

D_P_Dance said:

And pens and paper.  I have had three PE/Asda recently.  All called after a letter to the manager.  Have you complained to your MP.  Also read this (MC22)

https://www.cheshireeast.gov.uk/car_parks_and_parking/parking-regulations-enforcement/pcn-mitigating-circumstances.aspx

I paid the tyre shop's guys cash. There would be no record, apart from my Dashcam footage when I had a blowout and ASDA's CCTV showing tyres being replaced.

Android07

I approached CS and none of the managers were around. They will hand letter to the store manager and will call me on Monday to let me know of the outcome.

Coupon-mad

Hope you didn't give them the only copy?