Broadband Order for New Build

philng

Daughter moving in to a New Build 15 October looking to start getting order moving forward but comparison sites don't pick up postcode yet. I have submitted to Royal Mail today the postcode registration. Do I have to wait for this meaning will be without Broadband when she moves in?

neilmcl

It's likely that she'll have to wait until after she moves in. It's worth speaking to the developers to find out what provision there is for broadband on site, it could well be they've fibre installed but if it's not via Openreach then she may have no choice but to go with the third-party fibre provider.

iniltous

If it’s a new build , check with the developer who ( if anyone ) has provided services to the site…if it’s Openreach then before the occupant has taken possession, they should have already  been and fitted the necessary equipment , so if an ONT ( optical network termination) is already fitted and the ‘PON’ light green ( steady , not flashing ) then the OR equipment is ready and all that is needed is an ISP to raise an order to provide their service over it….obviously if the address hasn’t been registered then ISP’s may struggle to get an order on the system for an address that ‘doesn’t exist’ in records, presumably the developer registers the address with the necessary authority