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Google Play gift card refund?

col32
Posts: 16 Forumite


Hi all,
My husband was *nearly* caught out with a scam that started with an email purporting to be from his boss asking him to get some gift cards. It looked legit, the management were out of the office, and as he's next in the food chain, it was plausible. He bought the cards totalling £600 on a debit card for our current account, then got a text asking him to send pictures of the backs of the gift cards. This is when he realised it was a scam.
We're in the process of reporting it to Action Fraud, and have confirmed with the stores involved (Tesco, Sainsbury's and Co-op) that they won't refund gift cards. Google is being incredibly difficult to contact, so I'm just wondering what our options are (if any!)
We just can't afford to lose this money...
thanks
0
Comments
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Who/where did he buy the cards from?
They are who you need to approach with this.0 -
Speak to your bank to see if they can help. None of the retailers or Google are at fault, so it's down to what, if anything, your bank is prepared to do.
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.0 -
Aylesbury_Duck said:
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.1 -
Aylesbury_Duck said:Speak to your bank to see if they can help. None of the retailers or Google are at fault, so it's down to what, if anything, your bank is prepared to do.
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.The bad news is that husband and I both have iphones and have no need for any google play credit!0 -
k3lvc said:Aylesbury_Duck said:
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.0 -
col32 said:Aylesbury_Duck said:Speak to your bank to see if they can help. None of the retailers or Google are at fault, so it's down to what, if anything, your bank is prepared to do.
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.The bad news is that husband and I both have iphones and have no need for any google play credit!1 -
Aylesbury_Duck said:k3lvc said:Aylesbury_Duck said:
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.0 -
Aylesbury_Duck said:col32 said:Aylesbury_Duck said:Speak to your bank to see if they can help. None of the retailers or Google are at fault, so it's down to what, if anything, your bank is prepared to do.
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.The bad news is that husband and I both have iphones and have no need for any google play credit!0 -
col32 said:Aylesbury_Duck said:col32 said:Aylesbury_Duck said:Speak to your bank to see if they can help. None of the retailers or Google are at fault, so it's down to what, if anything, your bank is prepared to do.
P.S. The good news is that you haven't lost the money, you just now have it in gift card form, so it's a question of just spending it as you can.The bad news is that husband and I both have iphones and have no need for any google play credit!0
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