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Club Lloyds Account

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Comments

  • soulsaver
    soulsaver Posts: 6,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sensory said:
    soulsaver said:
    molerat said:
    13p interest credited even though no DDs paid out last month, 2 set up and one paid out on 1st.
    They give you first months grace. Can't remember where I saw it, but it's their custom & practice
    Barclays should follow suit. I opened my Blue Rewards account towards the end the month which didn’t leave me enough time to set up and pay out direct debits before the start the next, so in the next whole month I was charged the account fee but without any reward payments.
    Have a moan - the same happened to me. I queried it and Barclays put it right, no quibble. Can't remember whether paid they paid the  reward or credited the fee.
  • Sensory
    Sensory Posts: 497 Forumite
    Part of the Furniture 100 Posts Name Dropper
    soulsaver said:
    Sensory said:
    soulsaver said:
    molerat said:
    13p interest credited even though no DDs paid out last month, 2 set up and one paid out on 1st.
    They give you first months grace. Can't remember where I saw it, but it's their custom & practice
    Barclays should follow suit. I opened my Blue Rewards account towards the end the month which didn’t leave me enough time to set up and pay out direct debits before the start of the next, so in the next whole month I was charged the account fee but without any reward payments.
    Have a moan - the same happened to me. I queried it and Barclays put it right, no quibble. Can't remember whether paid they paid the  reward or credited the fee.
    Oh really? I’ll definitely have to do it over the phone. I tried their in-app chat and they had zero clue as to what I was talking about; they kept stating irrelevant facts such as “the account fees are no direct debit payments”. 😂
  • kaMelo
    kaMelo Posts: 2,937 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 3 October 2021 at 9:33AM
    Sensory said:
    soulsaver said:
    Sensory said:
    soulsaver said:
    molerat said:
    13p interest credited even though no DDs paid out last month, 2 set up and one paid out on 1st.
    They give you first months grace. Can't remember where I saw it, but it's their custom & practice
    Barclays should follow suit. I opened my Blue Rewards account towards the end the month which didn’t leave me enough time to set up and pay out direct debits before the start of the next, so in the next whole month I was charged the account fee but without any reward payments.
    Have a moan - the same happened to me. I queried it and Barclays put it right, no quibble. Can't remember whether paid they paid the  reward or credited the fee.
    Oh really? I’ll definitely have to do it over the phone. I tried their in-app chat and they had zero clue as to what I was talking about; they kept stating irrelevant facts such as “the account fees are no direct debit payments”. 😂
    That is baked into the terms and conditions, it's by design. 
    The first part month on account opening nothing happens.
    The second month, the first full month is charged, they don't check whether you qualified for rewards on the first part month so no rewards payable..
    The third month, the second full month is charged, they check whether you qualified in the previous month and if so, pay you rewards.

    Now I don't know if it was a mistake on Barclays part or what but there was a kind of loophole. Someone on here, whose name I can't remember (sorry)  suggested you activated Blue Rewards early in the month, like the 1st or 2nd, that month is the first part month when no fees are taken. Ensure there are DD's paid that month after activating Blue Rewards. The following month a fee is payable and in theory no rewards are paid but, as long as the DD's were taken then some people got the rewards payment also.
  • Sensory
    Sensory Posts: 497 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 3 October 2021 at 8:28PM
    kaMelo said:
    Sensory said:
    soulsaver said:
    Sensory said:
    soulsaver said:
    molerat said:
    13p interest credited even though no DDs paid out last month, 2 set up and one paid out on 1st.
    They give you first months grace. Can't remember where I saw it, but it's their custom & practice
    Barclays should follow suit. I opened my Blue Rewards account towards the end the month which didn’t leave me enough time to set up and pay out direct debits before the start of the next, so in the next whole month I was charged the account fee but without any reward payments.
    Have a moan - the same happened to me. I queried it and Barclays put it right, no quibble. Can't remember whether paid they paid the  reward or credited the fee.
    Oh really? I’ll definitely have to do it over the phone. I tried their in-app chat and they had zero clue as to what I was talking about; they kept stating irrelevant facts such as “the account fees are no direct debit payments”. 😂
    That is baked into the terms and conditions, it's by design. 
    The first part month on account opening nothing happens.
    The second month, the first full month is charged, they don't check whether you qualified for rewards on the first part month so no rewards payable..
    The third month, the second full month is charged, they check whether you qualified in the previous month and if so, pay you rewards.

    Now I don't know if it was a mistake on Barclays part or what but there was a kind of loophole. Someone on here, whose name I can't remember (sorry)  suggested you activated Blue Rewards early in the month, like the 1st or 2nd, that month is the first part month when no fees are taken. Ensure there are DD's paid that month after activating Blue Rewards. The following month a fee is payable and in theory no rewards are paid but, as long as the DD's were taken then some people got the rewards payment also.
    I suggested that Barclays should follow Lloyds’s example with providing a grace period or similar, so customers can get their first reward payable in the same month as the first account fee is charged. The spirit of fee-paying accounts means getting something in return, and a policy of monthly fees with monthly rewards should allow rewards in the same month the first fee is charged.

    Regardless, I called Barclays and they refunded the fee instantly, no questions asked, and on a Sunday too.
  • RetSol
    RetSol Posts: 562 Forumite
    Sixth Anniversary 500 Posts Photogenic Name Dropper
    13p interest credited even though no DDs paid out last month, 2 set up and one paid out on 1st.

    I received 2p interest on 1st October.  Opened the account mid-september, received bonus about a week later and immediately removed dds in order to use them on a new donor account. So no dds paid out on the account for me. 

  • Just applying online for the Club Lloyd's account online intending to switch from Starling. Never had any accounts/products with Lloyd's before. 
    Got as far as inputting all my personal details employer, income etc.....then I get a message 'it looks like something has gone wrong'. So I tried to go back on the browser but then got a message stating 'Lloyd's pevent you from going back to stop multiple searches occurring ".
    Have I been declined or is was it a technical error ? 
    The screen  prior to 'it looks like something has gone wrong' said PCA boarding at the top  if that means anything to anyone?
  • EarthBoy
    EarthBoy Posts: 3,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It sounds like a technical error to me. If you'd been declined it would have said that.
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    The LBG systems often have Technical Errors. Usually these are resolved by simply starting again
  • mika_dm
    mika_dm Posts: 93 Forumite
    Fifth Anniversary 10 Posts Photogenic Name Dropper
    edited 30 October 2023 at 2:27PM
    Hi, are the DDs a condition to get the incentive? Or just to get the interest rate? Thanks. 
    The DDs are only to get the interest rates.
  • typistretired
    typistretired Posts: 2,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Post Office is stopping direct debits from March 2022 so we will need to find somewhere else that allows direct debts beside PayPal, national lottery, IF
    "Look after your pennies and your pounds will look after themselves"
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