Utility point

jimjames

PaulDesmond said:

No. The sainsburies fixed is far cheeper than their variable by over £200 per year and as it's name sugests it is VARIABLE. This is definatly going to go up. I am a computer programmer and I have done the maths.

Except it's not variable up until April. It's capped. I've also done the maths and I've not seen a current fixed tariff for less. Which one is it and what rate are they charging?

Inigo_Montoya

PaulDesmond said:

As a technical issue. UP went into liquidation on 14th. EDF are to be the new supplier. If they take over on the 18th. Who owns the electricity and gas supplied in the 4 days. This is legaly UP and at thir rates. This can not be charged at EDF rates surley.

You will be charged on UPs tariiff up until the 18th as they were still your supplier - this should show up on your final bill from UP

However by switching to Sainsburys this will cause problems in generating the the final bill as its normally produced in liason between the liquidators & EDF as part of the transfer to SoLR process  

Inigo_Montoya

PaulDesmond said:

As an extra to the above post. EDF email says taken over from 18th, but I have not been given an account number, a details of my tarrif and a welcome pack. If this takes weeks then when are they legaly responsible could be long after the 18th which would be beter for me.

Just thought I would add that. Thanks for your help

We are all on the EDF tariff from the 18th - you can't delay that 

In theory even though you are switching to Sainsburys you should still be sent a bill on the EDF tariff for the period between the 18th & the date you actually switch to Sainsburys

If the final bill works like the GNE to EDF SoLR process (at the start of this year) then your final bill from UP will show BOTH the UP charges up to the 17th AND the EDF charges from the 18th & up to the date Sainsburys take over

But again by switching to Sainsburys you have thrown a very big spanner into the works which the SoLR process may not be able to cope with very well - you may have to spend a lot of time on the phone trying to sort it out

Doc_N

Inigo_Montoya said:

PaulDesmond said:

As an extra to the above post. EDF email says taken over from 18th, but I have not been given an account number, a details of my tarrif and a welcome pack. If this takes weeks then when are they legaly responsible could be long after the 18th which would be beter for me.

Just thought I would add that. Thanks for your help

We are all on the EDF tariff from the 18th - you can't delay that 

In theory even though you are switching to Sainsburys you should still be sent a bill on the EDF tariff for the period between the 18th & the date you actually switch to Sainsburys

If the final bill works like the GNE to EDF SoLR process (at the start of this year) then your final bill from UP will show BOTH the UP charges up to the 17th AND the EDF charges from the 18th & up to the date Sainsburys take over

But again by switching to Sainsburys you have thrown a very big spanner into the works which the SoLR process may not be able to cope with very well - you may have to spend a lot of time on the phone trying to sort it out

I’m in exactly the same position, but have switched to BG via the Lidl app offer. It may not be what EDF or OFGEM are recommending, but by delaying until EDF get round to formalising the new supplier details it’s likely all the current offers will have gone.

I’m owed £600 by UP (EDF now) and accept that it’s likely to take time, but there won’t be any wasted time on phone calls. One email to the right place will sort it.

PaulDesmond

Inigo_Montoya. "If EDF try to take the supply away from Sainsburys then if it were me I would phone Sainsburys and ask them to block the transfer so you stay with Sainsburys"

How would I know before they did? Also in my previouse post. Are EDF in charge from the 18th Sep as they are deemed to be in charge or is it when they give me a welcome pack and ask for my readings. Could do with this asEDF are more expensive.

PaulDesmond

Ok and FINALY if it takes months for EDF to take over supply from NOW  Sainsbury will I get any warning in order to block it?

Inigo_Montoya

PaulDesmond said:

Ok and FINALY if it takes months for EDF to take over supply from NOW  Sainsbury will I get any warning in order to block it?

When EDF took over from GNE (who went bust) I received a "welcome to EDF" email 2 weeks before the date they actually started billing me

So logic would suggest that you ask for the transfer to be blocked when you receive this email

Note that GNE went bust at the start of February & I did not get the welcome email till June 10th

PaulDesmond

Well everyone here got it wrong. Yes, you can change supplier if your old supplier tells you about the circumstances. It takes the regulator 3 or 4 days to set up a new provider. They will need time to consider this and the implications and a tariff for the new customer. By this time your old provider had done a deal with the provider of your choice.

If the elected provider in this case EDF sees a transfer in progress then it will allow it to go ahead. WHY. They budget in advance to get the best deals. They know how many customers they have and what they use. Having 1,000 new customers inflicted on them using energy they have already budgeted for is a problem. They want you like they want a hole in the head. They are more than happy to not have you.

I have heard that you should not cancel DDs, but if you are in credit why not. It could take up to 3 months to get your money back. If the arrears are small like £20. Likely you will get is a letter saying you owe the money with a gyro on the bottom. Legally they have to give you the opportunity to pay it back without bad marks on credit references or collection agencies.

I have been told by Sainsburys Energy before the 22nd when EDF made the announcement.  

CRISPIANNE3

PaulDesmond said:

Well everyone here got it wrong. Yes, you can change supplier if your old supplier tells you about the circumstances. It takes the regulator 3 or 4 days to set up a new provider. They will need time to consider this and the implications and a tariff for the new customer. By this time your old provider had done a deal with the provider of your choice.

If the elected provider in this case EDF sees a transfer in progress then it will allow it to go ahead. WHY. They budget in advance to get the best deals. They know how many customers they have and what they use. Having 1,000 new customers inflicted on them using energy they have already budgeted for is a problem. They want you like they want a hole in the head. They are more than happy to not have you.

I have heard that you should not cancel DDs, but if you are in credit why not. It could take up to 3 months to get your money back. If the arrears are small like £20. Likely you will get is a letter saying you owe the money with a gyro on the bottom. Legally they have to give you the opportunity to pay it back without bad marks on credit references or collection agencies.

I have been told by Sainsburys Energy before the 22nd when EDF made the announcement.  

Not sure whether your right but it does make sense in what you say.