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I have sold the car and moved...do I tell update Indigo and QDR/zzps?

Hi, apologies I can't find an answer to this. I have PCN's dating back 3-4 years now. I have been through a lot to try and get Indigo to just let me pay for the original PCN's of £20 instead of the £128 after the debt collectors (zzps and QDR) both added their 'admin fees'. Initially Indigo responded and said yes that's fine and agreed (in writing) for me to pay the PCN's. I asked for an invoice/how to pay. The following day they changed their minds and said the person who responded to me "made a mistake" and that I would have to pay just zzps/QDR rather than them as it is "out of their hands". So I refused and said that I would go to court to settle this if they requested. They didn't. The debt collectors and Indigo have said basically "you need to pay and this is the last correspondence we will have with you about this". I updated them when I moved and had no reply. 
I have now sold that car and have a new one. I have also moved. My question is:

Should I contact them again to tell them my new address just in case they do decide to take me to court? I am reticent to do this as have been told that the '6 year rule' goes from your last contact with them. If I contact them now, will it start the 6 years off again? 

Many thanks for your advice.
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Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    no it wont start a new trigger date

    let the DPO at Indigo know, with redacted copies of 2 recent utility bills as proof of I D under the GDPR law , no need to inform anyone else , especially not debt collectors

    selling or disposing of the vehicle is irrelevant
  • Coupon-mad
    Coupon-mad Posts: 155,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yes give their DPO your new address and insist that they ERASE the old address from their database because it is no longer an address at which you can be contacted.

    This does not reset the clock, unlike with a credit agreement debt.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Gary_
    Gary_ Posts: 26 Forumite
    Third Anniversary 10 Posts Name Dropper Combo Breaker
    @Redx and @Coupon-mad thanks for this information, it's very much appreciated. 

    Thanks for all you're doing to help people :-)

  • D_P_Dance
    D_P_Dance Posts: 11,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you complained to your MP..  Have you seen this?

    They have added what appears to be an extra unlawful amount for debt collection. Judges have dismissed an entire claim because this. Read this and complain to your MP.

    Excel v Wilkinson


    At the Bradford County Court, District Judge Claire Jackson (now HHJ Jackson, a Specialist Civil Circuit Judge) decided to hear a 'test case' a few months ago, where £60 had been added to a parking charge despite Judges up and down the country repeatedly disallowing that sum and warning parking firms not to waste court time with such spurious claims.   That case was Excel v Wilkinson: G4QZ465V, heard in July 2020 and leave to appeal was refused and that route was not pursued.  The Judge concluded that such claims are proceedings with 'an improper collateral purpose'.   This Judge - and others who have since copied her words and struck dozens of cases out in late 2020 and into 2021 - went into significant detail and concluded that parking operators (such as this Claimant) are seeking to circumvent CPR 27.14 as well as breaching the Consumer Rights Act 2015.   DJ Hickinbottom has recently struck more cases out in that court area, stating: ''I find that striking out this claim is the only appropriate manner in which the disapproval of the court can be shown''.
    https://www.dropbox.com/s/16qovzulab1szem/G4QZ465V Excel v Wilkinson.pdf?dl=0

    You never know how far you can go until you go too far.
  • Gary_
    Gary_ Posts: 26 Forumite
    Third Anniversary 10 Posts Name Dropper Combo Breaker
    D_P_Dance said:
    Have you complained to your MP..  Have you seen this?

    They have added what appears to be an extra unlawful amount for debt collection. Judges have dismissed an entire claim because this. Read this and complain to your MP.

    Excel v Wilkinson


    At the Bradford County Court, District Judge Claire Jackson (now HHJ Jackson, a Specialist Civil Circuit Judge) decided to hear a 'test case' a few months ago, where £60 had been added to a parking charge despite Judges up and down the country repeatedly disallowing that sum and warning parking firms not to waste court time with such spurious claims.   That case was Excel v Wilkinson: G4QZ465V, heard in July 2020 and leave to appeal was refused and that route was not pursued.  The Judge concluded that such claims are proceedings with 'an improper collateral purpose'.   This Judge - and others who have since copied her words and struck dozens of cases out in late 2020 and into 2021 - went into significant detail and concluded that parking operators (such as this Claimant) are seeking to circumvent CPR 27.14 as well as breaching the Consumer Rights Act 2015.   DJ Hickinbottom has recently struck more cases out in that court area, stating: ''I find that striking out this claim is the only appropriate manner in which the disapproval of the court can be shown''.
    https://www.dropbox.com/s/16qovzulab1szem/G4QZ465V Excel v Wilkinson.pdf?dl=0

    Thanks for sharing this. It really is ridiculous. The original PCN's were £10 if paid within 14 days. I didn't get the letters as they were sent to my very old address. The first time I heard of these letters was over a year later and by that stage they were £125 each! I tried to explain and provided evidence I did not live there at the time, but they didn't listen. I haven't complained to my MP but will do. I can see how people can feel overhwhelmed and just pay because of fear. I won't though. I have tried to be fair and offered to pay the £20 each PCN but they're not letting me do that. 

    Many thanks :-)
  • Gary_
    Gary_ Posts: 26 Forumite
    Third Anniversary 10 Posts Name Dropper Combo Breaker
    Interestingly they have just phoned me 'out of the blue' after no contact for 2.5 years. They had my email address that is attached to this site, not my email address I had been contacting them on. I have never contacted them from that email address. Is there a way they have been able to find out my email address by looking at this site? 

    Anyway, I have told them my new address (now in writing) and provided evidence. They are still saying I have to pay and if I don't I will have a CCJ. I told them that I am aware that I won't have a CCJ unless a judge decides this and at no point have I received any invitation to attend court. I also quoted the above. 
  • Le_Kirk
    Le_Kirk Posts: 25,031 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They will not be able to determine your e-mail address from this site; they may however, join, pretending to be a normal member of the public and send you a PM.  Seems a bit of a stretch when they cold just phone you like they did.
  • Gary_
    Gary_ Posts: 26 Forumite
    Third Anniversary 10 Posts Name Dropper Combo Breaker
    Thanks, I haven't been sent any PM's and wouldn't respond if I did. I'm just curious as to how they had this email address when I have only ever contacted them on another. Must just be a coincidence I guess. 
    Have told them I'm feeling harrassed and said they can either take me to court or allow me to pay the original charges, but other than that do not contact me again. But it seems Indigo are no longer the company and they have become 'Saba'. My email to Indigo just now bounced. QDR are saying that zzps are their client and they're working for them! It's doing my head in! 
    I was under the impression that zzps or QDR could not take someone to court and it had to be the original client which was Indigo.....is this not the case?
  • Coupon-mad
    Coupon-mad Posts: 155,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 23 September 2021 at 6:43PM
    They will have your email address and possibly your phone number from a soft trace of your data.

    Maybe that email has been used for insurance or a bank account and is on your Experian record.  A soft trace is allowed snd leaves no trace visible and doesn't affect your credit score.

    But it seems Indigo are no longer the company and they have become 'Saba'.

    Yep, we know.  They changed their name.

    My email to Indigo just now bounced. QDR are saying that zzps are their client and they're working for them! It's doing my head in! 

    Yes, we know this as well.  Nothing new.  QDR are instructed by ZZPS, they are in each other's pockets.  Same as any ZZPS or QDR case.

    If you get a court claim, the Claimant will be SABA.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Gary_
    Gary_ Posts: 26 Forumite
    Third Anniversary 10 Posts Name Dropper Combo Breaker
    They will have your email address and possibly your phone number from a soft trace of your data.

    Maybe that email has been used for insurance or a bank account and is on your Experian record.  A soft trace is allowed snd leaves no trace visible and doesn't affect your credit score.

    But it seems Indigo are no longer the company and they have become 'Saba'.

    Yep, we know.  They changed their name.

    My email to Indigo just now bounced. QDR are saying that zzps are their client and they're working for them! It's doing my head in! 

    Yes, we know this as well.  Nothing new.  QDR are instructed by ZZPS, they are in each other's pockets.  Same as any ZZPS or QDR case.

    If you get a court claim, the Claimant will be SABA.
    Thankis, I should contact SABA then I suppose since my Indigo email bounced? I assume they should be told the history of it and the fact that Indigo originally agreed to let me just pay the £20 per PCN (I have this in writing) but then went back on it because their customer service rep apparently misinformed me. I have said all along I will be fair and pay the PCN's but they are not allowing this. They want £128 each, not just £20!
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