Wifes car dripping liquid

jimjames

Deleted_User said:

warby68 said:

Deleted_User said:

My wife has been waiting over 2 hours for greenflag to attend - not very good is it

She has a car full of food shopping too

Should she risk driving home ?

complaint to greenflag coming

What would you be complaining about?

You know they have to prioritise calls right?

prioritising eh ?

How much more priority do you need than a lone woman with a car full of perishable shopping ?

In a safe location with a working car that is showing water on the ground? How much more priority should someone get who breaks down on a motorway?

BOWFER

Had to call VW roadside this morning for our daughter's car, a proper breakdown (throttle body fault, car would only idle and not accept any load).
They were there in under an hour (it was an AA van).
They then got her car going, followed her to the dealer and arranged a hire car from Enterprise.
First call to her at work in a loan car was 2 hours.
Impressive.

Ebe_Scrooge

Deleted_User said:

prioritising eh ?

How much more priority do you need than a lone woman with a car full of perishable shopping ?

To be fair, in your original post you stated "The wife is currently out shopping (25 miles away) - she phoned me to let me know that her car - is dripping liquid - almost from the middle of car ".  The logical assumption to draw from that is that she's parked in a supermarket car park - or at least on a road in a town centre (parked rather then moving, otherwise how did she see the water?).  I would suggest that anyone who's sitting on the hard shoulder of a motorway, for instance, or a lone female on a country road at night-time, is in a potentially far more dangerous situation.  The plumage shopping don't enter into it - the safety of the driver and passengers should be the first priority of any recovery firm.

BOWFER

Ebe_Scrooge said:

- the safety of the driver and passengers should be the first priority of any recovery firm.

Very first thing the VW roadside assistant asked us when we called this morning was "are you stopped in a safe area"
Even before name, reg etc.

Ebe_Scrooge

BOWFER said:

Ebe_Scrooge said:

- the safety of the driver and passengers should be the first priority of any recovery firm.

Very first thing the VW roadside assistant asked us when we called this morning was "are you stopped in a safe area"
Even before name, reg etc.

Yep, and I've had the same experience any time I've had to call my breakdown service over the years.  And that's how it should be.  Yes, it's bloomin' inconvenient when you break down, and a pain in the rear end, but any half-way decent company should be prioritising safety.

Thrugelmir

Deleted_User said:

My wife has been waiting over 2 hours for greenflag to attend - not very good is it

She has a car full of food shopping too

Should she risk driving home ?

complaint to greenflag coming

Chill. Getting wound up every day over something or other isn't good for your mental health. Little point in making mountains out of molehills. 

Ibrahim5

Greenflag used to give you £10 if they took more than an hour. It always seemed wrong that those who called them most had the greatest opportunity to be rewarded with £10.

BOWFER

Rather than complaining about the time Green Flag took to get there, I'd be thanking my lucky stars they aren't charging for what amounts to owner error and not a legitimate call out.

AdrianC

Deleted_User said:

warby68 said:

Deleted_User said:

My wife has been waiting over 2 hours for greenflag to attend - not very good is it

She has a car full of food shopping too

Should she risk driving home ?

complaint to greenflag coming

What would you be complaining about?

You know they have to prioritise calls right?

prioritising eh ?

How much more priority do you need than a lone woman with a car full of perishable shopping ?

I'll go with "somebody stranded at the roadside with a car that's actually got a problem".

sheramber

Deleted_User said:

The man has arrived and is doing a few tests .. shame greenflag failed to even call my wife back for 2 3/4 hours

So, what was the verdict?