Amazon and delivery times

[Deleted User]

I have been waiting for an Amazon delivery since an estimate of 10am - 12am today

It became clear at 12 that they would not make it by 12

The estimate changed to 12-2pm

Still nothing - we want to go out

So I had an on-line chat and discovered that the delivery van had "disappeared"

I thought that Amazon used vehicle tracking ?

Still waiting .......

robatwork

Do you live near Bermuda?

cannugec5

On a Sunday? We get nothing on Sundays. Royal Mail Saturdays. Courier ( just 2 local companies) Monday to Friday. 

Sorry you didn’t get your parcel, but I’m amazed it was ever possible. 

y3sitsm3

cannugec5 said:

On a Sunday? We get nothing on Sundays. Royal Mail Saturdays. Courier ( just 2 local companies) Monday to Friday. 

Sorry you didn’t get your parcel, but I’m amazed it was ever possible. 

Amazon Logistics deliver on Sunday.  Perhaps they don't deliver to you but for most of us, Amazon deliveries on Sunday are completely normal.

Thrugelmir

Deleted_User said:

I have been waiting for an Amazon delivery since an estimate of 10am - 12am today

It became clear at 12 that they would not make it by 12

The estimate changed to 12-2pm

Still nothing - we want to go out

So I had an on-line chat and discovered that the delivery van had "disappeared"

I thought that Amazon used vehicle tracking ?

Still waiting .......

A post better suited to Facebook than having anything to do with consumer rights. 

dreamypuma

Escalate to jeff@amazon.com

MobileSaver

y3sitsm3 said:

cannugec5 said:

On a Sunday? We get nothing on Sundays. Royal Mail Saturdays. Courier ( just 2 local companies) Monday to Friday. 

Sorry you didn’t get your parcel, but I’m amazed it was ever possible. 

Amazon Logistics deliver on Sunday.  Perhaps they don't deliver to you but for most of us, Amazon deliveries on Sunday are completely normal.

Ditto. I live right in the middle of rural Wales and we get deliveries seven days a week.

However I have noticed in recent months that every single Amazon Logistics delivery (whether on a Sunday or any other day of the week) gets delayed by several hours and in a couple of cases delayed until the next day.

[Deleted User]

My estimates often change on a Sunday. I always stay in if I have ordered something for Sunday as you can’t rely on the tracking. Did it eventually arrive? 

[Deleted User]

MarkN88 said:

My estimates often change on a Sunday. I always stay in if I have ordered something for Sunday as you can’t rely on the tracking. Did it eventually arrive? 

It eventually arrived at 5pm

But to be told that Amazon vans do not have GPS tracking on them - was a shock

How else do they know the location of your order ? Witchcraft ?

mattyprice4004

Deleted_User said:

MarkN88 said:

My estimates often change on a Sunday. I always stay in if I have ordered something for Sunday as you can’t rely on the tracking. Did it eventually arrive? 

It eventually arrived at 5pm

But to be told that Amazon vans do not have GPS tracking on them - was a shock

How else do they know the location of your order ? Witchcraft ?

Some do, some don’t. 

If they don’t have live tracking via GPS they’ll be able to use the orders scheduled for delivery before yours to work out the van’s location - all Amazon delivery PDAs are Internet connected anyway. 

[Deleted User]

Deleted_User said:

MarkN88 said:

My estimates often change on a Sunday. I always stay in if I have ordered something for Sunday as you can’t rely on the tracking. Did it eventually arrive? 

It eventually arrived at 5pm

But to be told that Amazon vans do not have GPS tracking on them - was a shock

How else do they know the location of your order ? Witchcraft ?

Some do, some don’t. 

If they don’t have live tracking via GPS they’ll be able to use the orders scheduled for delivery before yours to work out the van’s location - all Amazon delivery PDAs are Internet connected anyway. 

Right - so they know exactly where orders are from the point that they leave the depot to my front door