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Is TV covered, suspect damaged by roof leak

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My TV won't turn on at all today. There was a small puddle of water next to the TV so I suspect our roof has leaked as its rained a fair bit today.

The most annoying part is that we paid to have the roof fixed about 2 years ago, but I don't think that roofer is in business anymore.

I know TV's used to be covered under most policies as accidental cover to TV, video and audio equipment.... But that was back in the day, when I worked in insurance around 25 years ago! Any ideas as to whether this would be covered?

Only part I can find in the policy is this, "£1,000 for any accidental damage to satellite equipment,
televisions and their aerials, digital receivers, radios, computers
and ancillary equipment, and other audio and video equipment".
Or would it be classed as just having broken down? 
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Comments

  • y3sitsm3
    y3sitsm3 Posts: 399 Forumite
    100 Posts Name Dropper
    It's not accidental damage, that is damage caused by someone, well, accidentally.

    I don't know whether this would be covered, you'd have to ask your insurers.  As the roof was "fixed" I can't see them claiming it was a maintenance issue , but who knows.
  • user1977
    user1977 Posts: 17,921 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 10 September 2021 at 6:19AM
    There was a small puddle of water next to the TV so I suspect our roof has leaked as its rained a fair bit today. 
    It hasn't perhaps come down inside the aerial cable? (a problem I once had!) 
  • Aretnap
    Aretnap Posts: 5,786 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    y3sitsm3 said:
    It's not accidental damage, that is damage caused by someone, well, accidentally.
    Different policies will have different definitions of "accidental damage" but picking just one, Direct Line define it "sudden and unintentional physical damage that happens unexpectedly". Nothing about having to have been caused by a person. That would seem to include an appliance being short-circuited by water dripping from a leaky roof. Assuming that was the cause, of course.

    The leaky roof itself would not generally be covered unless you could tie it to a specific insured event. It would not be covered if it was down to wear and tear and/or poor workmanship by the builder.


  • elsien
    elsien Posts: 36,140 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My TV won't turn on at all today. There was a small puddle of water next to the TV so I suspect our roof has leaked as its rained a fair bit today.

    The most annoying part is that we paid to have the roof fixed about 2 years ago, but I don't think that roofer is in business anymore.

    I know TV's used to be covered under most policies as accidental cover to TV, video and audio equipment.... But that was back in the day, when I worked in insurance around 25 years ago! Any ideas as to whether this would be covered?

    Only part I can find in the policy is this, "£1,000 for any accidental damage to satellite equipment,
    televisions and their aerials, digital receivers, radios, computers
    and ancillary equipment, and other audio and video equipment".
    Or would it be classed as just having broken down? 
    Are you not more concerned about working out where the water has come from, before you worry about the TV? 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • elsien said:
    My TV won't turn on at all today. There was a small puddle of water next to the TV so I suspect our roof has leaked as its rained a fair bit today.

    The most annoying part is that we paid to have the roof fixed about 2 years ago, but I don't think that roofer is in business anymore.

    I know TV's used to be covered under most policies as accidental cover to TV, video and audio equipment.... But that was back in the day, when I worked in insurance around 25 years ago! Any ideas as to whether this would be covered?

    Only part I can find in the policy is this, "£1,000 for any accidental damage to satellite equipment,
    televisions and their aerials, digital receivers, radios, computers
    and ancillary equipment, and other audio and video equipment".
    Or would it be classed as just having broken down? 
    Are you not more concerned about working out where the water has come from, before you worry about the TV? 
    No, otherwise I'd have posted about that 
  • user1977 said:
    There was a small puddle of water next to the TV so I suspect our roof has leaked as its rained a fair bit today. 
    It hasn't perhaps come down inside the aerial cable? (a problem I once had!) 
    No, all the cables are lower down and on the other side of the TV to where to patch if water was. But thanks
  • Aretnap said:
    y3sitsm3 said:
    It's not accidental damage, that is damage caused by someone, well, accidentally.
    Different policies will have different definitions of "accidental damage" but picking just one, Direct Line define it "sudden and unintentional physical damage that happens unexpectedly". Nothing about having to have been caused by a person. That would seem to include an appliance being short-circuited by water dripping from a leaky roof. Assuming that was the cause, of course.

    The leaky roof itself would not generally be covered unless you could tie it to a specific insured event. It would not be covered if it was down to wear and tear and/or poor workmanship by the builder.


    Thank you. Well seems too much of a coincidence if it wasn't the water. We'll  check plug fuse before calling insurance, but the receiver underneath still has power to it.

    No, I didn't think the roof would be covered. Wouldn't be a builder as its nearly 100 years old. Def a !!!!!! roofer though who's no longer in business as far as I can tell. 
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Work out your excess before putting in a claim .
    The usual is a like for like re age etc not a new TV .
  • Aretnap
    Aretnap Posts: 5,786 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JJ_Egan said:
    Work out your excess before putting in a claim .
    The usual is a like for like re age etc not a new TV .
    All but the cheapest, nastiest policies will provide new for old cover.

    That means a new TV of equivalent spec - so a TV that was expensive and top of the range ten years ago might be equivalent to a cheaper mid range model now. But it does mean a new TV not an old/second hand/refurbished one. 
  • Aretnap said:
    JJ_Egan said:
    Work out your excess before putting in a claim .
    The usual is a like for like re age etc not a new TV .
    All but the cheapest, nastiest policies will provide new for old cover.

    That means a new TV of equivalent spec - so a TV that was expensive and top of the range ten years ago might be equivalent to a cheaper mid range model now. But it does mean a new TV not an old/second hand/refurbished one. 
    The main thing we need is built in Freesat and 43" spec wise. But not sure how they decide like for like brand. Ours is Panasonic so I wouldn't want the equivalent Philips for example. 
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