We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

W10 lost password

Options
J_B
J_B Posts: 6,792 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
Friend has forgotten password on her W10 PC
She is considering format/reinstall, but wondered if there were any photos on there.
Is it possible to remove the HDD and see if there's anything of value on there
«13

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Local account or MS account?

    If local, you can reset it:

    If MS account, log into your MS account via something like Hotmail from any other device and follow the forgotten password process.

    Failing this, yes you can remove the drive.

  • J_B
    J_B Posts: 6,792 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Local account or MS account?


    She didn't actually say but I think it was the password to access the actual PC - that's a local account isn't it?  🤔
  • Neil_Jones
    Neil_Jones Posts: 9,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    J_B said:
    Local account or MS account?


    She didn't actually say but I think it was the password to access the actual PC - that's a local account isn't it?  🤔

    In 10 you can have either with a very strong (effectively mandated) push towards and MS account.  If the machine was online when it was set up it will almost certainly be an MS account as the option to go for local account is removed (it is effectively a failsafe option that only kicks in if the machine is not online).
  • IvanOpinion
    IvanOpinion Posts: 22,137 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    J_B said:
    She didn't actually say but I think it was the password to access the actual PC - that's a local account isn't it?  🤔
    Could that be a BIOS password?  If so then you can reset this but it may require opening up the machine and changing a jumper temporarily.
    I don't care about your first world problems; I have enough of my own!
  • J_B
    J_B Posts: 6,792 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    J_B said:
    She didn't actually say but I think it was the password to access the actual PC - that's a local account isn't it?  🤔
    Could that be a BIOS password?  If so then you can reset this but it may require opening up the machine and changing a jumper temporarily.

    Doubt it - if she'd put one of those on, she wouldn't be asking me for help!  ;)
    (and it's too hot for jumpers currently!!! :D)
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    J_B said:
    W10 PC

    what PC has she got?
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • J_B
    J_B Posts: 6,792 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Laptop :D
    "I'll bring it to work next week", so that's as much as I know, sorry
  • J_B
    J_B Posts: 6,792 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Further discussions with her children reveal the password!!!!!!!!!!!!!!

    HP Pavillion running w8 ... hmm
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    J_B said:
    HP Pavillion running w8 ... hmm
    So your dilemma is whether to help them upgrade to w10 or not...
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • Belenus
    Belenus Posts: 2,753 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 9 September 2021 at 1:31PM
    J_B said:
    Further discussions with her children reveal the password!!!!!!!!!!!!!!
     :D 

     I read this web site earlier today that has some amusing examples of children knowing their parents passwords.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.