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Nationwide free travel insurance to end 31st December 2021 boo hoo/good riddance
edited 3 September 2021 at 1:37PM in Budgeting & bank accounts
53 replies 2.8K views
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Those who had older FlexAccounts had free travel insurance.
Those who opened them later didn't, because it was no longer offered.
What was hushed up? Are you suggesting that Nwide should have said, to all those opening the newer version, 'oh, by the way, we'd like to tell you that if you'd opened this account last year you'd have free travel insurance'? What would be the point of that?!
And yes, there were two tiers, those who had the account a long time, and those who didn't. This is very common across many banks/building societies - there are some examples posted in replies above for Nwide. Others I can think of are, for example, TSB allowing 2 interest-paying current accounts per person at one time and then changing it to one per person, but allowing the status quo to remain for those who already had two.
It's not an odd thing to do.
And I can't see anything was 'hushed up'.
I disagree - they should have simply phased it out for all members - rather than having the same product on differing terms for members.
You're still not saying what was 'hushed up'. If you had a FlexAccount that had the perk you knew about it. They informed you, and stressed the need to actually activate it.
They announced it would be discontinued for new accounts. It was discussed on this very forum.
From then on it wasn't mentioned by Nwide except to legacy account holders. If you had it you knew. If you didn't have it you didn't have it. So you weren't told. Because you didn't have it. Why would they tell you that you didn't have something that you didn't expect to have? It wouldn't be mentioned on the website after it was discontinued as it would mislead people opening a new account.
Things are getting difficult for over 75's now, nothing free, except my bus pass which I can't use as there are no busses near where I stay
Opening new accounts doesn't equate with differing standard terms (on a existing account) as each new application is effectively a new contract negotiation.