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No show passenger

Abbbbs
Posts: 4 Newbie

Hi everyone!
I have a holiday booked to Tenerife in October, I was due to go to Mexico however I changed the holiday as they are on the red list. I am booked through TUI. I am the lead passenger and my friend is coming with me however she has a new job in which she would have to take unpaid leave to cover her isolation period where she is not double jabbed. I have called tui who advised me that if I was to remove her from the booking completely and I went alone then I would need to pay an additional £200-£300 where I would then be a solo traveller. I’m at a loss with what to do! If she was just a ‘no show passenger’ who didn’t turn up and I went alone rather than removing her from the booking would I then be charged later on? I did ask them if this is not covered in their Covid cover but they said no. Can anyone give me any advice at all? I don’t want to be charged later down the line ☹️
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Also just to add this is a package holiday. All inclusive for 4 days for the flights and hotel ect.0
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Either just travel alone and she accepts that she gets no refund.
Or change it to a solo booking, and she can cover your additional cost from any refund.
See which turns out cheaper.2 -
Has your friend had one jab? If so, she could just try to get her second jab as soon as possible.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
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Do the T&Cs allow you to cancel the holiday for a refund and rebook for a later date when you can travel together ?Or is it that you would like to go on your own ?0
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silvercar said:Has your friend had one jab? If so, she could just try to get her second jab as soon as possible.0
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mattyprice4004 said:silvercar said:Has your friend had one jab? If so, she could just try to get her second jab as soon as possible.
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onashoestring said:Do the T&Cs allow you to cancel the holiday for a refund and rebook for a later date when you can travel together ?Or is it that you would like to go on your own ?0
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silvercar said:Has your friend had one jab? If so, she could just try to get her second jab as soon as possible.This space has been intentionally left blank0
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Abbbbs said:onashoestring said:Do the T&Cs allow you to cancel the holiday for a refund and rebook for a later date when you can travel together ?Or is it that you would like to go on your own ?0
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Abbbbs said:onashoestring said:Do the T&Cs allow you to cancel the holiday for a refund and rebook for a later date when you can travel together ?Or is it that you would like to go on your own ?1
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