Submitted acknowledge of claim in time but have now received a default judgement.

Norfolkrob

Redx said:

FrankCannon said:

Is this the one ?

https://forums.moneysavingexpert.com/discussion/comment/78514425/#Comment_78514425

Yes , that is most definitely the one I was thinking of , I posted a few times on it too 😁😁👍👍👍

Brilliant thank you, I'll read all of that, and yes my spelling is not great...

Not even an automated reply yet from CCBC to my reminder and resend of my defense from yesterday.

D_P_Dance

Ensure that any complains about Government Departments are copied to your MP.   

Jenni_D

Norfolkrob said:

Not even an automated reply yet from CCBC to my reminder and resend of my defense from yesterday.

Someone commented recently that they never received an auto-reply when sent to the ccbcaq email address using capital letters in the address. When they made it all lowercase they got an auto-reply.

Might simply be coincidence but certainly can't hurt to try all lowercase for the email address.

Umkomaas

Have you checked your Junk/Spam email folder?

Norfolkrob

Umkomaas said:

Have you checked your Junk/Spam email folder?

Yep, definetely not in there or the autodelete folder either.

I did use all lowercase in the email, might try all uppercase this afternoon.

I just wish there was an obvious "Complaints" line to get this silly proceedural error sorted so we can actually get on with the case.

Coupon-mad

Just forward the first email which proves it was in time and add some words to point out the CCBC have missed updating the defence on MCOL and you need that addressed as you have seen reports that the CCBC has a recent problem, missing emailed defences and causing CCJs to defendants.

Norfolkrob

Progress today.  After twice emailing ccbcaq@justice.gov.uk with my defence and not received an auto reply I've just not sent it again to ccbcaq@justice.gov.uk, ccbc@justice.gov.uk and CCBCAQ@justice.gov.uk simultaneously and it has triggered the autoreply of both address at least.

Norfolkrob

Received a reply from HM Courts and Tribunals after a few back and forth emails showing them I had made multiple attempts to submit my defence.

"Please be advised that the above case has been referred to a District Judge or court appointed Legal Advisor for directions on how to proceed. It can take 6 weeks to receive a response at which point you will be notified accordingly."

No sure what else I should do for now.

Redx

Good , it seems that you may get the CCJ struck out and the claim reinstated like that other member who you asked recently. They replied to you on their thread earlier this week , I suggest that you read their reply and where they are at

I think it was something like matt111 or similar

Norfolkrob

Received "General form of judgment or order" today that the previous default judgment has been set aside as I have proved my defence was submitted.  The claimant has 7 days to appeal this.

Should I expect to receive the directions questionairre now that the claim is (probably) proceeding again?