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Is a pharmacy obliged to provide a service?

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    (
    Some "methadone users" walked straight past her and in to the shop and were served straight away )

    Yes they get a bit self righteous if not getting what they want instantly .
  • sheramber
    sheramber Posts: 22,523 Forumite
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    My pharmacy finally reopened on Wednesday 

    Which is when they said they would open.
  • unforeseen
    unforeseen Posts: 7,382 Forumite
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    If its like some pharmacies then there is a machine that they log on to to get their dose. They don't involve the pharmacy staff
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 3 September 2021 at 4:32PM
    My pharmacy finally reopened on Wednesday (after being closed for a whole week) by which time, there were so many prescriptions required by locals, that my wife ended up queuing for one and a half hours to get my drugs
    Some "methadone users" walked straight past her and in to the shop and were served straight away !
    You can take a prescription to ANY pharmacy. Doesn't have to be 'yours'. Couldn't your wife have dropped the script off and then returned later anyway?

    I use the online system that's attached to my GP's surgery. From there I can make appointments (by phone mostly at the moment) and order my regular medication. It's so easy - a day or two later I phone the pharmacy who arrange a delivery time/day. I used to have one of those online postal services but was sent into panics whenever they emailed to say they didn't have a particular drug or some other excuse. Twice I had to contact my GP and ask for emergency supplies, especially of blood pressure meds! (The stress, the stress . .  ) Now I order about a week in advance and if the pharmacy don't have what I want, they do then have enough time to get more stock before delivery day. It suits me and it could very well suit you, too. Just get connected to your GP, it's a service that's available to everyone. Makes life a lot easier and will ease the strain on your poor wife, too.

    (P.S. Methadone users deserve our sympathy, not our scorn. There but for the grace of God - you do not know their circumstances, so cannot judge.)
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Name Dropper Photogenic
    edited 7 September 2021 at 3:41PM

    My pharmacy finally reopened on Wednesday (after being closed for a whole week) by which time, there were so many prescriptions required by locals, that my wife ended up queuing for one and a half hours to get my drugs
    Some "methadone users" walked straight past her and in to the shop and were served straight away ! 
    What a judgemental comment to make. Perhaps you should spend a little time understanding how difficult it is for heroin addicts to undertake the methadone programme before making comments such as these. It's a massive, massive thing for them to seek help with overcoming their addiction.

    Methadone users have to get their methadone at a specified time, in order to keep the drug in their bodies within the therapeutic window which then subdues the cravings and withdrawal symptoms and stops them seeking heroin.

    It's really hard for methadone users to stick to the programme and at least they are making an effort to get off the "hard stuff" that wrecks so many lives. It's not easy for them so maybe a little empathy rather than critism wouldn't go amiss.

    I have experience of addiction - "alcohol" which nearly ikilled me  and finally managed to kick the habit some twenty five years ago - and haven't touched the evil stuff since !
    Anyway - they ARE methadone users - what's wrong with that? 
  • TELLIT01
    TELLIT01 Posts: 18,000 Forumite
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    You should have a decent stock of tablets if they are critical to your health.  I only take tablets for high blood pressure but still ensure I have at least 2 weeks supply left when I get the repeat prescription.
  • sheramber
    sheramber Posts: 22,523 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    My GP surgery allow you to request a repeat prescription 2 weeks before end of supply.

    By requesting it then any delay in it processing is not critical.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Name Dropper Photogenic
    edited 7 September 2021 at 3:42PM
    TELLIT01 said:
    You should have a decent stock of tablets if they are critical to your health.  I only take tablets for high blood pressure but still ensure I have at least 2 weeks supply left when I get the repeat prescription.
    I can only get a month at a time!! 
  • KxMx
    KxMx Posts: 11,124 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You can still order 2 weeks ahead even if the prescription is for a months supply.

    I do with one of mine as the online pharmacy I use, usually has to order those in. 
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