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Is a pharmacy obliged to provide a service?
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Around 200 Lloydspharmacy team members are currently absent from work as they have been “forced to self-isolate” due to COVID-19, a spokesperson told C+D last week (July 28).
“The majority of these are registrants, which is significantly contributing to temporary closures across our network,” the spokesperson added.
Last month, Boots CEO Seb James told The Daily Mail that “a handful of branches” had had to close their doors temporarily due to staff shortage
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Was this similar to shops etc closing because so many people were being pinged and told to self-isolate?sheramber said:Around 200 Lloydspharmacy team members are currently absent from work as they have been “forced to self-isolate” due to COVID-19, a spokesperson told C+D last week (July 28).
“The majority of these are registrants, which is significantly contributing to temporary closures across our network,” the spokesperson added.
Last month, Boots CEO Seb James told The Daily Mail that “a handful of branches” had had to close their doors temporarily due to staff shortage
The rules have now changed regarding self isolation if you've been in close contact with someone who has tested postivie.
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Probably, but the OP refers to July so before the change in rules.
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The rules haven't really changed if you're "pinged" as it was never a legal requirement to self-isolate based on instructions from the app.Pollycat said:
Was this similar to shops etc closing because so many people were being pinged and told to self-isolate?sheramber said:Around 200 Lloydspharmacy team members are currently absent from work as they have been “forced to self-isolate” due to COVID-19, a spokesperson told C+D last week (July 28).
“The majority of these are registrants, which is significantly contributing to temporary closures across our network,” the spokesperson added.
Last month, Boots CEO Seb James told The Daily Mail that “a handful of branches” had had to close their doors temporarily due to staff shortage
The rules have now changed regarding self isolation if you've been in close contact with someone who has tested postivie.0 -
Deleted_User said:My local pharmacy is closed from last Wednesday to next Tuesday due to lack of Pharmacist
I am stuck without vital blood pressure tablets and may have to go to A&E for drugs if they remain closed any longer
My GP surgery is obviously closed on Monday
I do not have any alternative pharmacy that I can change to at short notice
I thought that Pharmacies were obliged in law to provide a service or risk losing their licence?
Why couldn't they have employed a stand in /Temp?"If you find yourself short of medication and need it in a hurry, a UK community pharmacist can often issue an emergency prescription. Obviously, they'll need to carry out some safeguard checks. In most cases, they'll need to see you face to face and find out why you need the medicine urgently.
They'll usually need proof that you've been prescribed the medicine before. For instance, you can take along a copy of your repeat prescription, or the finished box or bottle of tablets, which will include your name and the date they were issued. The pharmacist will also need to ask some questions to be satisfied that this is the correct dose of medicine for you.
If they're satisfied, they'll be able to issue you with:
- Up to 30 days' worth of most medicines (apart from controlled drugs like morphine-based and other strong painkillers).
- A single tube of cream or ointment.
- Or a single inhaler.
This service isn't available on the NHS, so the pharmacist will charge you for it. It's always good to know there's a fall back in case of disaster, but clearly the ideal situation would be to avoid running out in the first place."
(From an article on EMIS patient access)
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I also understand that the 111 service can issue an emergency prescription.1
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I use the Lloyds prescriptions by post service. Less hassle, and things arrive in 1/2 days from contacting my GP (online) for the repeat prescription. They seem to be able to keep things running from a central dispatch point.
Other similar services are available!2021 GC £1365.71/ £24001 -
Well I am glad it worked for you but I have ended up ditching them out of repeated frustration!BrassicWoman said:I use the Lloyds prescriptions by post service. Less hassle, and things arrive in 1/2 days from contacting my GP (online) for the repeat prescription. They seem to be able to keep things running from a central dispatch point.
Other similar services are available!
Regularly out of stock of a very commonly prescribed drug.
Their "preferred" method of contact is email but they take at least 24 hours to answer any new enquiry (although follow ups are a bit quicker).
Often takes up to an hour to get through on the phone.
They do not dispatch (without chasing) any available items if one item is out of stock.
They delight in proudly announcing dispatch late evening which of course means it doesn't actually go anywhere until the next day and then only on RM 48.
Promised twice to upgrade to first class because of delays - then didn't and sent them by the normal RM48!
About the only thing they were good at is writing meaningless platitudes and sending out pointless customer surveys!0 -
My pharmacy finally reopened on Wednesday (after being closed for a whole week) by which time, there were so many prescriptions required by locals, that my wife ended up queuing for one and a half hours to get my drugsSome "methadone users" walked straight past her and in to the shop and were served straight away !0
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