BT Line Rental Saver Renewal

Gatser

BT have reminded me that our Line Rental Saver expires in Sept, but when I try to renew online
I am taken to an order that includes Line Rental Saver £219.84 PLUS Broadband at a vastly inflated
price to what we pay now.
Has anyone else had this problem please? 

Neil49

I came across the same thing and eventually decided not to progress with renewing it as I was just going round in circles through various pages on their website and back to the same problem. 

EssexExile

I must admit I can never make head nor tail of BTs ordering system or bills, they seem to make it as complicated as possible.

dc_scotland

Neil49 said:

I came across the same thing and eventually decided not to progress with renewing it as I was just going round in circles through various pages on their website and back to the same problem. 

I had the same problem a few months ago.  After making no progress online I eventually phoned BT, only to be told that they no longer offer Line Rental Saver to existing customers.  I have noticed since then that it is now offered as an add on to some broadband packages.  

gt94sss2

BT do offer line rental saver at https://www.bt.com/help/landline/getting-set-up/bt-line-rental-saver/bt-line-rental-saver-discount

I had a problem renewing it online but did get it by calling them

JJ_Egan

Try your BT community forum via BT Help pages .