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BT Line Rental Saver Renewal

BT have reminded me that our Line Rental Saver expires in Sept, but when I try to renew online
I am taken to an order that includes Line Rental Saver £219.84 PLUS Broadband at a vastly inflated
price to what we pay now.
Has anyone else had this problem please? 
THE NUMBER is how much you need to live comfortably: very IMPORTANT as part 1 of Retirement Planning. (Average response to my thread is £26k pa)

Comments

  • Neil49
    Neil49 Posts: 3,486 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I came across the same thing and eventually decided not to progress with renewing it as I was just going round in circles through various pages on their website and back to the same problem. 
  • EssexExile
    EssexExile Posts: 6,598 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I must admit I can never make head nor tail of BTs ordering system or bills, they seem to make it as complicated as possible.
    Tall, dark & handsome. Well two out of three ain't bad.
  • Neil49 said:
    I came across the same thing and eventually decided not to progress with renewing it as I was just going round in circles through various pages on their website and back to the same problem. 
    I had the same problem a few months ago.  After making no progress online I eventually phoned BT, only to be told that they no longer offer Line Rental Saver to existing customers.  I have noticed since then that it is now offered as an add on to some broadband packages.  
  • gt94sss2
    gt94sss2 Posts: 6,411 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    BT do offer line rental saver at https://www.bt.com/help/landline/getting-set-up/bt-line-rental-saver/bt-line-rental-saver-discount

    I had a problem renewing it online but did get it by calling them
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try your BT community forum via BT Help pages .
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