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Mobile Bill - Not been charged a penny!
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Update! I phoned Sky, they have waived 50% of the outstanding bill due to a mistake...
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Well done for biting the bullet and getting it sorted. Well done to Sky for admitting to the mistake and taking a hit.soapstar88 said:Update! I phoned Sky, they have waived 50% of the outstanding bill due to a mistake...I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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soapstar88 said:Ok great wish I never asked! I will just pay a large amount which I never planned for due to their negligence. Thanks for the advice.
I thought this was all about money saving on here and consumer rights...
Why didn't you plan for it when you signed up to the contract and knew the amount that was being taken every month?
If you no longer have the money then you have a massive financial management issue that you need to sort out and start budgeting ASAP because where did the money go and why was it spent when it should have been earmarked for the bill?1 -
Glad you got it sorted.If you hadn't, an alternative would have been to ask the cost be spread over the remaining life of the contract.This is a reason why it is encouraged to check bank statements regularly to find payments you expect to pay not being paid or payments you don't expect that you can query.May you find your sister soon Helli.
Sleep well.0
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