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I keep getting this error - is it just me ?  Not been working since last month.

Sorry, there's been a problem with our system.

We're currently unable to log you in.

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Comments

  • SaverRate
    SaverRate Posts: 958 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    I am getting the same message, I only applied for a card a few days ago tho!
    FTB - April 2020 
  • I haven't been on the site for a while maybe a month but the app is working fine
  • BCE1200
    BCE1200 Posts: 11 Forumite
    Third Anniversary 10 Posts
    The app works for me, but I prefer the web access since the screen is larger and I can cut and paste more easily.

    Since late last month, I only ever get the error.  


  • kaMelo
    kaMelo Posts: 2,793 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Just logged in fine here.

    Wondering if it's anything to do with Sky broadband.

    https://www.bbc.co.uk/news/business-58280318
  • SaverRate
    SaverRate Posts: 958 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    kaMelo said:
    Just logged in fine here.

    Wondering if it's anything to do with Sky broadband.

    https://www.bbc.co.uk/news/business-58280318
    Nope, I have Virgin Media
    FTB - April 2020 
  • Brie
    Brie Posts: 14,075 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    BCE1200 said:
    I keep getting this error - is it just me ?  Not been working since last month.

    Sorry, there's been a problem with our system.

    We're currently unable to log you in.

    Please try again later.


    Try clearing your cookies/browsing history and logging in via Chrome.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
    ⭐️🏅😇
  • SaverRate
    SaverRate Posts: 958 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Brie said:
    BCE1200 said:
    I keep getting this error - is it just me ?  Not been working since last month.

    Sorry, there's been a problem with our system.

    We're currently unable to log you in.

    Please try again later.


    Try clearing your cookies/browsing history and logging in via Chrome.
    Thanks! I tried this but unfortunately it didnt help :(
    FTB - April 2020 
  • BCE1200
    BCE1200 Posts: 11 Forumite
    Third Anniversary 10 Posts
    Brie said:
    BCE1200 said:
    I keep getting this error - is it just me ?  Not been working since last month.

    Sorry, there's been a problem with our system.

    We're currently unable to log you in.

    Please try again later.


    Try clearing your cookies/browsing history and logging in via Chrome.
    Many thanks.   I've tried Chrome, Edge, Opera, Firefox browsers on various platforms with cache emptied, cookies cleared etc.  I even tried a fresh install of Chrome on Linux.  I've tried from different networks ...

    In response to a post ...verificationEligibleMethods the browser appears to get a reply of status: 500 and the connection is closed (x-cnection: close).
  • jimmo
    jimmo Posts: 2,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just logged in fine (on Virgin media using Microsoft Edge)
  • BCE1200
    BCE1200 Posts: 11 Forumite
    Third Anniversary 10 Posts
    Thanks.  Definitely not working for me on Edge / Windows
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