HSBC & First Direct app down

eskbanker

surreysaver said:

I think people use the terms wi-fi and internet interchangeably

Some undoubtedly do, but some people also use 'direct debit' and 'standing order' interchangeably, and 'saving' and 'investing', and 'self-employed' and 'sole director/employee of limited company', etc, etc, and it doesn't make any of them right!

janeskips2

Just the other week that colsten and the gang were writing how silly it was to not use the digital key because "never had a problem with the app". mega lols.

colsten

janeskips2 said:

Just the other week that colsten and the gang were writing how silly it was to not use the digital key because "never had a problem with the app". mega lols.

There was nothing wrong with the digital secure key today, either. Nor was there a problem with the banking apps or online banking. The issue was caused by the ISP, and wasn‘t limited to banks.

Speedbird676

The HSBC app and internet banking does appear to be down right now though.

Anybody else experiencing the same?

deinoflex

@Speedbird676 yes, "Error, something went wrong, please try again later" in a loop

Ballard

janeskips2 said:

Just the other week that colsten and the gang were writing how silly it was to not use the digital key because "never had a problem with the app". mega lols.

I didn’t try using the secure key part of the app but it probably worked fine. If this is what causes ‘mega lols’ you wait until you find out about comedy; it’ll blow your mind. 

GalacticaActual

HSBC UK made a post on their Facebook page about 40 minutes ago (1:20 pm) to say:

“Our Online & Mobile Banking services are currently unavailable. We're really sorry and are working hard to fix this. Please check back here for the latest updates.”

I have just checked the HSBC app on my iPhone and managed to log on, at the second attempt, and download my latest credit card statement.