Getting home after testing positive abroad
in Coronavirus travel help & info
24 replies 1.4K views
Hi. Please, please can anybody help? My 18 year old tested positive in Zante and has been told he has to go to an isolation hotel somewhere on Zante for 10 days. He is currently still waiting to be collected from the accommodation he was holidaying in and he has been self isolating in his room there since testing positive. The rest of his group tested negative and he is now on his own. I have scoured the gov.uk website and the information does not go beyond telling you that if you test positive in Greece, you will be asked by the Greek authorities to self isolate for 10 days. Nobody can confirm when he will be collected, or that if he tests negative before the 10 days are up that he can come home, no clarity on re-entry into the UK once you've self isolated abroad, the British Embassy say follow local guidance and get answers to questions locally, but the hotel staff are his only contact and they simply say they don't know. All I do know is that the Greek authorities will pay for the isolation hotel. We are ready to do what has to be done but just need some answers. Any help gratefully received. Thank you.
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Return to the UK is as per anyone else, you need a negative test result within 3 days of your departure, they recommend that you use the less sensitive LFD rather than PCR as its less likely to be triggered by any residual virus.
Is you son fully vaccinated ?
Looking at the information on uk Gov website if he is fully vaccinated he will need to self- isolate for 10 days and if not fully vaccinated then it will be 14 days .
His close contacts are also required to self- isolate.
The Greek authorities cover the quarantine hotel costs.
Hopefully when the local authorities come to collect him to take him to the quarantine hotel they will be able to explain everything and confirm the exact day he will be leaving quarantine so you can book him a flight home for the new date.
Does he have insurance to cover that additional cost?
Hopefully you son does not get too ill , but if he does require medical treatment the UK Government will fund treatment as usual for UK residents or insured individuals.
Does he have his EHIC or GHIC card, if not you can contact the NHS Business Services Authority to receive a Provisional Replacement Certificate .
I am sure you must be very worried but you will know more by the end of the day , please report back to the forum and let us know what happens .
Another route for assistance would be via your son’s travel insurer. If he looks at his policy documents there would be a 24/7 contact number for overseas assistance. They may well know the process for isolation and retesting, plus help with his new flight home once cleared to fly.
OP, firstly, what a rotten situation. If it were me I'd be on the first flight out there to try and help but obviously I don't know your circumstances. What I have however heard is that the standard of Greek government isolation accommodation leaves quite a bit to be desired (not surprising as they pay for it!) so if there is any way he can stay at his current accommodation, that has to be preferable - hopefully insurance will cover it. Good luck and let us know how it goes.
I would guess the government facility provides when hotels cannot accommodate people (for example they are full with other bookings).
The UK based assistance team may also be able to put you or your Son in touch with the British Consulate in Zante. They can't change or influence the Greek health protocols but can perhaps dip in to help if he needs help and support.