Something went wrong when clicking on my thanks count

briskbeats

I am interested to see which posts I have posted have thanks on them. On clicking the number of them, I go to a white screen with an unwell emjoi in grey with something went wrong on the top.

Please fix this.

MSE_James

Hi @briskbeats - someone mentioned a similar issue recently:
https://forums.moneysavingexpert.com/discussion/6283125/cant-view-thanked-threads

- they found that after logging out and logging in again, they were able to view the page as expected.

briskbeats

MSE_James said:

Hi @briskbeats - someone mentioned a similar issue recently:
https://forums.moneysavingexpert.com/discussion/6283125/cant-view-thanked-threads

- they found that after logging out and logging in again, they were able to view the page as expected.

I have signed out both on iPhone and laptop. Still not fixed.

jamesd

You night try at a quiet time and wait 30-40 minutes before trying again. Repeat the wait and retry no more than four times.

The basis for this suggestion is possible database performance effects that depend on the fine details of how the feature has been designed. 30-40 minutes at a quiet time is to allow the database server a chance to make progress on one request before starting another while still leaving a good chance that the partial results behind the output are present in database cache, making the later tries faster, maybe to the point of succeeding.