Can't use website on an iPhone

469 Posts


Hi
I'm having problems browsing pages on this site using Safari browser on my iPhone. I can't scroll pages. The screen becomes unresponsive. All the software is up to date.
It is working with Chrome.
How can I fix this?
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I'm using ios 14.7.1
Would you be able to send a screenshot of the page you are on when you are unable to scroll to us at [email protected] ?
This might help us figure out where the problem is arising.
I've turned off iOS Safari's built in Content Blockers and the site works fine. See image.
It's really strange though as no other website I've come across has this issue, so may still be worth checking.
If I am understanding this page correctly, if you are seeing the 'content blockers' option in Safari, it means you have installed a third-party ad-blocking type app.
Do you know what the name of the app you have installed is? You should be able to find it in Settings / Safari / Content Blockers
I've whitelisted the site in the app and everything works ok