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Can't use website on an iPhone
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normal
Posts: 476 Forumite


Hi
I'm having problems browsing pages on this site using Safari browser on my iPhone. I can't scroll pages. The screen becomes unresponsive. All the software is up to date.
It is working with Chrome.
How can I fix this?
0
Comments
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Hi @normal - what version of iOS are you using?
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
Still not working0
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I've not been able to replicate the problem on an iPhone also running 14.7.1
Would you be able to send a screenshot of the page you are on when you are unable to scroll to us at forumteam@moneysavingexpert.com ?
This might help us figure out where the problem is arising.Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
MSE_James said:I've not been able to replicate the problem on an iPhone also running 14.7.1
Would you be able to send a screenshot of the page you are on when you are unable to scroll to us at forumteam@moneysavingexpert.com ?
This might help us figure out where the problem is arising.1 -
I've worked out how to fix it!
I've turned off iOS Safari's built in Content Blockers and the site works fine. See image.
It's really strange though as no other website I've come across has this issue, so may still be worth checking.0 -
Thanks for sending the screenshot, and for posting the update.
If I am understanding this page correctly, if you are seeing the 'content blockers' option in Safari, it means you have installed a third-party ad-blocking type app.
Do you know what the name of the app you have installed is? You should be able to find it in Settings / Safari / Content BlockersOfficial MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
It's 1Blocker
I've whitelisted the site in the app and everything works ok0
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