Plusnet previous unbilled calls

edited 5 August 2021 at 5:17AM in Broadband & internet access
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Retired_SaverRetired_Saver Forumite
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edited 5 August 2021 at 5:17AM in Broadband & internet access
I was looking on my Plusnet Member Centre, 'Phones trying to find some unbilled landline calls I made over a month or maybe a few months before the last billing period or recent?   The ones included free to another Plusnet User's account? I could only see unbilled calls under recent calls for the past thre weeks or so.

Does anyone know if it is possible to see unbilled call details fron the previous two months?  Thanks for any help.

Retired_Saver

Replies

  • edited 5 August 2021 at 7:25AM
    Neil_JonesNeil_Jones Forumite
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    edited 5 August 2021 at 7:25AM
    Plusnet to Plusnet calls are free.  Technically the only "unbilled" calls should be those that appear on the next bill.  Anything before that should appear on the previous bill(s).

    Some 0800 numbers may not appear on billing/itemised call lists.
  • edited 5 August 2021 at 11:10AM
    Retired_SaverRetired_Saver Forumite
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    edited 5 August 2021 at 11:10AM
    Thanks very much, Neil Jones.  I'll look on previous bills for these itemised calls.

    Retired_Saver
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