Plusnet mobile 30 day SIM contract

almanak

Hello,
Any experiences with the above? Are there any problems with receiving short codes for example from banks, financial institutions any websites that need to verify it is you etc?
Any problems with Direct Debit etc? with bills? With coverage? Is it the same as EE?
Thanks

jnm21

I hear on another forum that they do not allow sending to short codes, but do allow receiving from them.

I also believe that they do not have band 20 4G access.  This is 800MHz, the slowest but widest reaching signal (best for indoor coverage).

I have never used them though.  They have a very loyal following - note a lot of offers end tomorrow or Wednesday.

almanak

jnm21 said:

I hear on another forum that they do not allow sending to short codes, but do allow receiving from them.

I also believe that they do not have band 20 4G access.  This is 800MHz, the slowest but widest reaching signal (best for indoor coverage).

I have never used them though.  They have a very loyal following - note a lot of offers end tomorrow or Wednesday.

I've read they do not support short code services at all. Unbelievable. Decided on different provider already.

marlot

I've been with plusnet, and my wife still is.

UK based call centres.  Very customer focused.  I'd be very willing to go back to them (but they don't offer a package with enough data for me).

molerat

almanak said:

jnm21 said:

I hear on another forum that they do not allow sending to short codes, but do allow receiving from them.

I also believe that they do not have band 20 4G access.  This is 800MHz, the slowest but widest reaching signal (best for indoor coverage).

I have never used them though.  They have a very loyal following - note a lot of offers end tomorrow or Wednesday.

I've read they do not support short code services at all. Unbelievable. Decided on different provider already.

You cannot send short codes but can receive them.

almanak

molerat said:

not support short code services at all. Unbelievable. Decided on different provider already.

You cannot send short codes but can receive them.

this is something I've read on forums too. Basically if you are waiting to log in to your bank account you can only dream about it.
Do you have a mobile card with them?

molerat

almanak said:

molerat said:

not support short code services at all. Unbelievable. Decided on different provider already.

You cannot send short codes but can receive them.

this is not something I've read on forums too. Basically if you are waiting to log in to your bank account you can only dream about it.
Do you have a mobile card with them?

Yes.  No problems receiving 2FA messages from at least 12 different financial organisations that I use.

The main downsides to Plusnet are no sending short codes, no wi-fi calling and no VoLTE.

Coverage much the same as EE.  Their billing and DDs work ok, if something goes wrong though it can be problematic getting it sorted but not really any different to any other provider - when I have had things go wrong I have ended up with a double correction in my favour !  Changing contracts has been easy - just a phone call and you are moved on your next billing cycle.

almanak

molerat said:

Yes.  No problems receiving 2FA messages from at least 12 different financial organisations that I use.

The main downsides to Plusnet are no sending short codes, no wi-fi calling and no VoLTE.

Coverage much the same as EE.  Their billing and DDs work ok, if something goes wrong though it can be problematic getting it sorted but not really any different to any other provider - when I have had things go wrong I have ended up with a double correction in my favour !  Changing contracts has been easy - just a phone call and you are moved on your next billing cycle.

but two-factor authentications are short codes too?

jnm21

You CAN receive from short codes (Inc bank MFA texts).

You CANNOT send to them.

We cannot be clearer & have no reason to deceive. I have now seen 3 first hand sources confirm this in a week.