Excel Parking Letter of Claim

Bonez257

Coupon-mad said:

Ignore it.  This is common and Excel/VCS have a legal team of sorts, in house and that’s how they will proceed.

You will need to suss out an email address for them ready for WS and evidence stage unless they are going to play the game if not accepting documents by email.

Be aware they also play a game of getting the rep who attends the hearing to pretend they never received a victim’s WS and evidence so whichever way you serve it, keep proof.

Are they allowed to refuse documents sent by email?

95Rollers

They'll just come up with some guff about not receiving it or the documents being "lost in the post". So send Second class and get a free proof of postage receipt as well as taking a photo of the physical letter.  Also screenshots of the sent emails from your Sent Folder and if you attach a Read Receipt to your emails I'd suggest doing that too.  I imagine they'll deliberately not answer or delete with opening. 

Jenni_D

Bonez257 said:

Coupon-mad said:

Ignore it.  This is common and Excel/VCS have a legal team of sorts, in house and that’s how they will proceed.

You will need to suss out an email address for them ready for WS and evidence stage unless they are going to play the game if not accepting documents by email.

Be aware they also play a game of getting the rep who attends the hearing to pretend they never received a victim’s WS and evidence so whichever way you serve it, keep proof.

Are they allowed to refuse documents sent by email?

If they have previously communicated with you by email then I believe you are justified in serving documents by email.

But a Google search answered the question quickly anyway.  https://excelparkingservices.co.uk/contact/

Bonez257

UPDATE

The case has now been transferred over to my local court. Looking at the next steps on the Court Claim Procedure post, i should be getting a Notice of Allocation. I'm aware i have to produce a WS but was wondering if there is a template for one and if someone could point me in the direction of it, thanks

KeithP

Bonez257 said:

 I'm aware i have to produce a WS but was wondering if there is a template for one and if someone could point me in the direction of it, thanks

Can I suggest it is time for you to look again at the second post of the NEWBIES thread?

Look for these bold words in that post...
LETTERS ABOUT HEARINGS - WITNESS STATEMENT AND EVIDENCE TIME!

Coupon-mad

In addition to what is in the NEWBIES thread about this stage, we tell people to read recent WS examples shown in current 2021 threads, such as thise posted to help others, in the threads by @jrhys and @Nosy.

Bonez257

UPDATE

The letter has come through the post and the court date has been set for a few days before Christmas.

Could I post the WS on this thread for people to look at?

Thanks

Le_Kirk

Bonez257 said:

UPDATE
The letter has come through the post and the court date has been set for a few days before Christmas.

Could I post the WS on this thread for people to look at?

Yep, quite normal to do that.

Bonez257

So i'm working on the WS and using the template provided by @jrhys which has a section about the Beavis case. It mentions a £85 charge and the claimant providing evidence of signs. Do I remove this section or does it all apply to my case?

Jenni_D

There are two elements to Beavis that can be helpful:

i) The signs in that case were very clear, easy to read and understand. The signs were also easy to find and were obvious
ii) It was taken as fact that the PCN amount on the signs were inclusive of all costs of business, so the £85 included debt recovery costs (so can be used against the £60+ that gets added at court stage in false debt recovery charges)