Excel Parking Letter of Claim

Bonez257

Umkomaas said:

The CCBC forwards your defence to the Claimant who then has 28 days in which to decide if they wish to proceed. It's only after that confirmation will the CCBC issue a DQ.  Check progress on your MCOL history page. 

Have you received confirmation that the CCBC has received your Defence via an auto-response email after submission?  If not, check it out on the MCOL history page. 

I haven't received a confirmation. I checked my sent emails box and it says the email was sent on the 18th. The last reading on my MCOL Claim history is the acknowledgement of service was received on 02/08/21

Coupon-mad

Then you must forward it again.

Bonez257

Coupon-mad said:

Then you must forward it again.

Just sent it off again and mentioned it was originally sent on the 18/08/21. I did get an automated response this time. Thanks again

Bonez257

UPDATE

I received the DQ pretty much the next day after the court confirmed they had received the defence. I have followed the steps on the sticky forum and sent off the DQ to the email address where I sent the defence. I did get a confirmation auto response email from CCBCAQ but it has still not updated on MCOL. Should I re-send or keep waiting? I have also sent it to the solicitors and they have asked for my details i.e full name and address with the claim number.

Redx

If it's been more than a week since you emailed the DQ , forward it again with another reminder of when it was originally emailed and check for another auto receipt , because their systems seem to be very bad of late , catching some people out

However , they don't work weekends , so check early next week

So if in doubt , rinse and repeat

KeithP

Bonez257 said:

I have also sent it to the solicitors and they have asked for my details i.e full name and address with the claim number.

Don't they have that information?

Did you complete this box on the Directions Questionnaire?...

...and of course you put the Claim Number in  the Claim Number box in the top right hand corner of the first page of the form, if it wasn't there already?

Coupon-mad

It’s probably an auto response email.

Bonez257

KeithP said:

Bonez257 said:

I have also sent it to the solicitors and they have asked for my details i.e full name and address with the claim number.

Don't they have that information?

Did you complete this box on the Directions Questionnaire?...

...and of course you put the Claim Number in  the Claim Number box in the top right hand corner of the first page of the form, if it wasn't there already?

I did think that... the form has been filled out correctly and signed at the bottom... strange

Bonez257

UPDATE

I received a letter from Excel Parking stating that Elms Legal are no longer acting on their behalf and any further correspondence would have to be sent to them directly. In this letter, they mention they are willing to accept a reduced fee of £185. I believe now they realised the fake £60 debt collection isn't going to help them in court? Do I make a counter-offer to show willing or just ignore and continue to wait for a court date? The second page is a "Notice of change of legal representative" and states Elms legal has ceased to act on their behalf and they will now be acting "in person" whatever that means...

Coupon-mad

Ignore it.  This is common and Excel/VCS have a legal team of sorts, in house and that’s how they will proceed.

You will need to suss out an email address for them ready for WS and evidence stage unless they are going to play the game if not accepting documents by email.

Be aware they also play a game of getting the rep who attends the hearing to pretend they never received a victim’s WS and evidence so whichever way you serve it, keep proof.