Admiral insurance vs Admiral Casino

GrumpyDil

So, have Admiral insurance confirmed whether or not they have received funds for your insurance?

If they have it sounds like the issue is with Monzo.

If they haven't did you call Admiral or did they call you? Just wondering if this is some sort of scam where someone has managed to get you to give them your card details and then used them to deposit into the casino.

Odd suggestion I know but probably no odder than Admiral Insurance managing to process a payment into Admiral Casino

Jenni_D

jimjames said:

Glasgow1994 said:

Thanks everyone. There was a problem taking the money they said, although there was money in the bank and no issues. So I paid with the same card over the phone to Admiral. It came up as Admiral betting straight away on Monzo. 

If you paid Admiral for the policy by card then it sounds like the ID that's showing on Monzo is wrong and shouldn't be a problem

I'd be somewhat concerned that my card provider would auto-select a gambling company over an insurance company ... is gambling really a bigger business than insurance? (I can see why it might happen ... Casino comes before Insurance alphabetically if only the name Admiral was supplied).

k3lvc

Jenni_D said:

jimjames said:

Glasgow1994 said:

Thanks everyone. There was a problem taking the money they said, although there was money in the bank and no issues. So I paid with the same card over the phone to Admiral. It came up as Admiral betting straight away on Monzo. 

If you paid Admiral for the policy by card then it sounds like the ID that's showing on Monzo is wrong and shouldn't be a problem

I'd be somewhat concerned that my card provider would auto-select a gambling company over an insurance company ... is gambling really a bigger business than insurance? (I can see why it might happen ... Casino comes before Insurance alphabetically if only the name Admiral was supplied).

Or even more concerning that a bank would make a payment over the phone purely on the name of the company - surely there was a cross-ref of account number/sort code ? I can understand an online transaction if I'd made transactions to both businesses previously and selected the wrong one but this all seems so implausible 

Car_54

k3lvc said:

Jenni_D said:

jimjames said:

Glasgow1994 said:

Thanks everyone. There was a problem taking the money they said, although there was money in the bank and no issues. So I paid with the same card over the phone to Admiral. It came up as Admiral betting straight away on Monzo. 

If you paid Admiral for the policy by card then it sounds like the ID that's showing on Monzo is wrong and shouldn't be a problem

I'd be somewhat concerned that my card provider would auto-select a gambling company over an insurance company ... is gambling really a bigger business than insurance? (I can see why it might happen ... Casino comes before Insurance alphabetically if only the name Admiral was supplied).

Or even more concerning that a bank would make a payment over the phone purely on the name of the company - surely there was a cross-ref of account number/sort code ? I can understand an online transaction if I'd made transactions to both businesses previously and selected the wrong one but this all seems so implausible 

Yes indeed.

Jenni_D

k3lvc said:

Jenni_D said:

jimjames said:

Glasgow1994 said:

Thanks everyone. There was a problem taking the money they said, although there was money in the bank and no issues. So I paid with the same card over the phone to Admiral. It came up as Admiral betting straight away on Monzo. 

If you paid Admiral for the policy by card then it sounds like the ID that's showing on Monzo is wrong and shouldn't be a problem

I'd be somewhat concerned that my card provider would auto-select a gambling company over an insurance company ... is gambling really a bigger business than insurance? (I can see why it might happen ... Casino comes before Insurance alphabetically if only the name Admiral was supplied).

Or even more concerning that a bank would make a payment over the phone purely on the name of the company - surely there was a cross-ref of account number/sort code ? I can understand an online transaction if I'd made transactions to both businesses previously and selected the wrong one but this all seems so implausible 

I was more thinking that the payment went to the correct recipient but the Monzo app auto-selected the wrong name to display - i.e. picked the first Admiral in the list.

Until the OP responds then we can merely speculate.

born_again

Jenni_D said:

jimjames said:

Glasgow1994 said:

Thanks everyone. There was a problem taking the money they said, although there was money in the bank and no issues. So I paid with the same card over the phone to Admiral. It came up as Admiral betting straight away on Monzo. 

If you paid Admiral for the policy by card then it sounds like the ID that's showing on Monzo is wrong and shouldn't be a problem

I'd be somewhat concerned that my card provider would auto-select a gambling company over an insurance company ... is gambling really a bigger business than insurance? (I can see why it might happen ... Casino comes before Insurance alphabetically if only the name Admiral was supplied).

Card provider has nothing to do with selecting any retailer. 
If OP has paid Admiral Ins then that is where any error in the naming is. OP banks has no part in the transaction other than approving it. Retailer takes the money. Bank does not send it.

Admiral have a history for unusual problems with descriptions. I have known them just use random letters & pne time simply a blank description.
Think it is some muppet that is updating the description on the payments software that messes up.

Monzo would know by the Catsic code what type of retailer it want too.

jimjames

k3lvc said:

Jenni_D said:

jimjames said:

Glasgow1994 said:

Thanks everyone. There was a problem taking the money they said, although there was money in the bank and no issues. So I paid with the same card over the phone to Admiral. It came up as Admiral betting straight away on Monzo. 

If you paid Admiral for the policy by card then it sounds like the ID that's showing on Monzo is wrong and shouldn't be a problem

I'd be somewhat concerned that my card provider would auto-select a gambling company over an insurance company ... is gambling really a bigger business than insurance? (I can see why it might happen ... Casino comes before Insurance alphabetically if only the name Admiral was supplied).

Or even more concerning that a bank would make a payment over the phone purely on the name of the company - surely there was a cross-ref of account number/sort code ? I can understand an online transaction if I'd made transactions to both businesses previously and selected the wrong one but this all seems so implausible 

The OP wasn't talking to the bank as I understood it, they were speaking with Admiral Insurance to pay for their policy

born_again

jimjames said:

The OP wasn't talking to the bank as I understood it, they were speaking with Admiral Insurance to pay for their policy

30 July at 3:39PM
OP said >>Monzo said over the phone it’s the same company? Although Google suggested otherwise, Im very confused.