Claim due to lightening damage

The_Fat_Controller

Firstly there is no E in lightning.

Secondly, claim on your home insurance if that particular Act of God is covered.

You have absolutely NO claim against whoever provides or maintains the phone line.

pbartlett

Yes you are absolutely correct - apologies for the spelling error - I assume lightening with an 'e' refers to teeth etc?

pinkshoes

gavin2812 said:

I'm not suggesting the provider is responsible for the lightening. I am suggesting that they did not have adequate lighting suppression in place allowing it to travel down their line and damage my equipment

And why should they spend a fortune protecting against something that is so highly likely to happen?

What protective equipment did you have in place in your home to prevent this? 

mattyprice4004

Suppression against lightning? 
Lightning is many millions of volts and can jump a kilometre or more from cloud to ground, are you honestly saying you expect there to be some kind of system to protect against this in a small router / modem where components are millimetres apart? 

You can't really protect against lightning hitting a phone line - it's a huge amount of voltage, and even the best suppression in the world won't stop it frying equipment. 
Your expectations are misguided at best, absolute fantasy at worst. 

Stop focussing on the impossible and put your hand in your pocket, it's bad luck but just one of those things.