Claim due to lightening damage

MattMattMattUK

gavin2812 said:

MattMattMattUK said:

They are correct, they are not liable, you need to claim on your contents insurance.  You can go to the ombudsman or court, you will lose in both.

Could you let me know why they would not be liable?

Lightning strikes are an "act of god" not negligence on their part, they did not cause the damage.

user1977

gavin2812 said:

k3lvc said:

If you manage to find an address for God to serve the papers to please let me know - I've a backlog of things I have an issue with

I'm not suggesting the provider is responsible for the lightening. I am suggesting that they did not have adequate lighting suppression in place allowing it to travel down their line and damage my equipment

Why didn't you have adequate lightning suppression at your end?

pbartlett

it it your responsibility to evaluate and implement any lightening supression requirements at your premises.

while we are on the subject, the same applies for your power source for the devices as mains power fluctuations can occur.

MattMattMattUK

pbartlett said:

it it your responsibility to evaluate and implement any lightening supression requirements at your premises.

while we are on the subject, the same applies for your power source for the devices as mains power fluctuations can occur.

Hence why those geeks like me, with expensive gaming PCs and TVs etc. have surge protectors and UPS backups in place. 

user1977

MattMattMattUK said:

pbartlett said:

it it your responsibility to evaluate and implement any lightening supression requirements at your premises.

while we are on the subject, the same applies for your power source for the devices as mains power fluctuations can occur.

Hence why those geeks like me, with expensive gaming PCs and TVs etc. have surge protectors and UPS backups in place. 

Or failing that, just unplug stuff when lightning is forecast.

Aylesbury_Duck

I thought this was going to be a post about an adverse reaction to a chemical peel treatment, or similar.

Anyway, as per the other replies, I can't see how the telecoms company is liable, so an insurance claim or self-funded replacement of equipment is your choice to make.

MattMattMattUK

user1977 said:

MattMattMattUK said:

pbartlett said:

it it your responsibility to evaluate and implement any lightening supression requirements at your premises.

while we are on the subject, the same applies for your power source for the devices as mains power fluctuations can occur.

Hence why those geeks like me, with expensive gaming PCs and TVs etc. have surge protectors and UPS backups in place. 

Or failing that, just unplug stuff when lightning is forecast.

Surges are not always weather related, outages and brownouts can happen as well.  

k3lvc

 brownouts can happen as well.  

I had a few of those but nothing to do with lightning - are they insurable

MattMattMattUK

k3lvc said:

 brownouts can happen as well.  

I had a few of those but nothing to do with lightning - are they insurable

That might depend on what, other than your pride, was damaged... 

Sandtree

gavin2812 said:

p3ncilsharpener said:

I fail to see why your phone line provider is responsible for lightning strikes, unless they're also God.

I'm not suggesting the provider is responsible for the lightening, that would be silly.
I am suggesting that they did not have adequate lighting suppression in place allowing it to travel down their line and damage my equipment

gettingtheresometime said:

I'm not sure I can answer this any more less sarcastically than to ask you why you think the telephone provider is responsible?

Because everything that was connected (physically) to their phone line was destroyed.

user1977 said:

Why do you think the telecomms provider is liable?

Because everything that was connected (physically) to their phone line was destroyed.

When did they tell you that they did have this equipment installed?
Plus once it goes past the master socket, its your telephone line not theirs.

Throw away money issuing court proceedings if you wish, there is always a chance that they will settle because commercially its cheaper to pay up than defend but you are more likely just throwing good money after bad. The cost of going to court depends on the amount being claimed.