NOWTV Broadband Contract Almost Up Email

sheffieldeagle

Hi

My dad has just recieved an email from NOW TV Broadband. It sounds like they are offering to continue his discounted price for another 12 months which would be great. Usually we have to give them a call or chat. I'm just a little confused as to the optons given (see below). I'm assuming if we do nothing he will get the £17.99 deal for another year

Cheers

 Based on what you already have

Brilliant Broadband

£26.00 a month

New 12 months minimum term applies.

This includes a discount of £7.00 a month. Your discount will expire 12 months from the date you redeem.

This option is based on your current package.

Call 03337 594 816 to redeem now

Basket Reference Number: R????????

Offer End Date: 01/09/2021

 Keep what you have

Brilliant Broadband

From 02/10/2021 you will pay:

£17.99 a month

This includes discounts totalling £15.01 a month. Your first discount will expire 14/09/2022.

Keeps rolling unless cancelled, cancel anytime.

JSmithy45AD

Yep, £17.99 a month on a rolling monthly contract at that if anything changes. Ignore the new 'offer', it's just computer generated nonsense.

Keep the email & print it out obviously, just in case.

JSmithy45AD

Yep, £17.99 a month on a rolling monthly contract at that if anything changes. Ignore the new 'offer', it's just computer generated nonsense.

Keep the email & print it out obviously, just in case.

JSmithy45AD

Lol, just got my Sky BB reminder email.

Currently on £28 a month with E&W calls.

3 different options in the email:-

£38pm, E&W calls, rolling monthly
£33pm, E&W calls, 18 months
£28pm, NO calls, 18 months

Guess I'm switching once again.

ritz55

Check what they are offering to new customers and if you are paying more ask them to price match, Just did this and got Super Fast Fibre with Anytime calls for £23. 

sheffieldeagle

thanks for the replies guys!

I thought it seemed a bit odd. Email saved and will keep an eye on the bills on the account.

neilmcl

JSmithy45AD said:

Lol, just got my Sky BB reminder email.

Currently on £28 a month with E&W calls.

3 different options in the email:-

£38pm, E&W calls, rolling monthly
£33pm, E&W calls, 18 months
£28pm, NO calls, 18 months

Guess I'm switching once again.

I'm guessing those quotes are for Ultrafast Plus (500Mb/s), Ultrafast (200Mb/s) and their FTTC (upto 70Mb/s) package.

I had similar today when I was complaining about by connection speed issues I'm having. Once I've had an engineer output to sort my issues I'll be changing too.

moonpenny

sheffieldeagle said:

Hi

My dad has just recieved an email from NOW TV Broadband. It sounds like they are offering to continue his discounted price for another 12 months which would be great. Usually we have to give them a call or chat. I'm just a little confused as to the optons given (see below). I'm assuming if we do nothing he will get the £17.99 deal for another year

Cheers

 Based on what you already have

Brilliant Broadband

£26.00 a month

New 12 months minimum term applies.

This includes a discount of £7.00 a month. Your discount will expire 12 months from the date you redeem.

This option is based on your current package.

Call 03337 594 816 to redeem now

Basket Reference Number: R????????

Offer End Date: 01/09/2021

 Keep what you have

Brilliant Broadband

From 02/10/2021 you will pay:

£17.99 a month

This includes discounts totalling £15.01 a month. Your first discount will expire 14/09/2022.

Keeps rolling unless cancelled, cancel anytime.

I had similar email and was confused.

Am on fab fibre plus free anytime calls at 26.99 mth.

They are offering the same with no contract but a 12 mth contract at £32 mth.  Why would I pay more and be tied in for a year?

Also, I looked at what they are offering on website and it is only £22 for mth but you guessed it ,only for new customers.

The no contract option on website was also cheaper but had an upfront cost of something like £65!!! Would this be every month if it is a rolling contract.
Am more confused than ever!

JSmithy45AD

neilmcl said:

JSmithy45AD said:

Lol, just got my Sky BB reminder email.

Currently on £28 a month with E&W calls.

3 different options in the email:-

£38pm, E&W calls, rolling monthly
£33pm, E&W calls, 18 months
£28pm, NO calls, 18 months

Guess I'm switching once again.

I'm guessing those quotes are for Ultrafast Plus (500Mb/s), Ultrafast (200Mb/s) and their FTTC (upto 70Mb/s) package.

I had similar today when I was complaining about by connection speed issues I'm having. Once I've had an engineer output to sort my issues I'll be changing too.

I wouldn't mind if they were, they're for Sky Superfast BB and due to our location I'm restricted to circa 43Mbps at that. I'm just about to call them once I've completed another check on prices.

mgns

Has anyone reached the end of their NOW Broadband contract yet and seen any price changes?

Like others, I received the same e-mail and thought the offer was a bit odd.