Peoples Energy

CotswoldJ

It is from PE as I called and spoke to a very confused chap who promised to ask “ email team” to explain more fully today. None of it makes sense 

CotswoldJ

My account is well in credit so no obvious incentive there 

SaverRate

I had this email too. No I am not in appears I am actually in credit. Does seem very strange...

SaverRate

CotswoldJ said:

I too have received email. V misleading as heading “Beat the energy price rise and get a £25 Amazon voucher” but I’m on Fixed Super Tariff Mar 21 . Clearly if usage goes up you pay more so why are they taking these steps and imposing a deadline of 4/8 to avoid exit fees? I signed up through MSE Energy Club. Martin Lewis please advise us .

Martin Lewis doesn't read this forum 

Lumphammer2

I have been in dispute with this outfit over the amount of DD they want every month.  I've been with them only a few months - during the spring and summer - and they wanted to increase my DD to a level way over what I would use on an annualised basis.  I told them I did not agree with the amount of the increased DD but they took it anyway - presumably in breach of DD regulations?  Due to their unreasonable behaviour, I then stopped my DD, so they have to whistle for their money - although I'm still loads in credit.

I also received this confusing email.  It sounds like they are running out of money.  Could get messy.

[Deleted User]

Lumphammer2 said:

I have been in dispute with this outfit over the amount of DD they want every month.  I've been with them only a few months - during the spring and summer - and they wanted to increase my DD to a level way over what I would use on an annualised basis.  I told them I did not agree with the amount of the increased DD but they took it anyway - presumably in breach of DD regulations?  Due to their unreasonable behaviour, I then stopped my DD, so they have to whistle for their money - although I'm still loads in credit.

I also received this confusing email.  It sounds like they are running out of money.  Could get messy.

From their terms and conditions:

5.6 If you do not provide or you withdraw a direct debit instruction we will bill you monthly and may apply a charge of up to £10 where you have withdrawn a direct debit instruction. 

You may be adding to their coffers.

alanprince

I too have received this e-mail and yes it appears genuine. My belief is that even if they have pre bought energy, they can see a way of making money by selling that pre bought energy to new customers at a higher tariff, only if they can get rid of the customers on the lower tariff who they’ve bought the energy for. 

I work in the energy sector and prices have rocketed since April beyond what anyone was expecting, this is a deceitful way of making more money, putting your DD up is tricking people into thinking they are paying more when it doesn’t change your tariff or your usage. I know already that I’m paying more than I need to, even for the winter months and have accrued hundreds of pounds in my account so there is no way they need to put my DD up.

My only concern now is if like others have said, the company is on the rocks do I risk losing the money they are accruing from me.

Lumphammer2

[Deleted User] said:

Lumphammer2 said:

I have been in dispute with this outfit over the amount of DD they want every month.  I've been with them only a few months - during the spring and summer - and they wanted to increase my DD to a level way over what I would use on an annualised basis.  I told them I did not agree with the amount of the increased DD but they took it anyway - presumably in breach of DD regulations?  Due to their unreasonable behaviour, I then stopped my DD, so they have to whistle for their money - although I'm still loads in credit.

I also received this confusing email.  It sounds like they are running out of money.  Could get messy.

From their terms and conditions:

5.6 If you do not provide or you withdraw a direct debit instruction we will bill you monthly and may apply a charge of up to £10 where you have withdrawn a direct debit instruction. 

You may be adding to their coffers.

If they try that I will be in touch with my bank etc re breach of the DD regulations.  We'll see....

[Deleted User]

Lumphammer2 said:

[Deleted User] said:

Lumphammer2 said:

I have been in dispute with this outfit over the amount of DD they want every month.  I've been with them only a few months - during the spring and summer - and they wanted to increase my DD to a level way over what I would use on an annualised basis.  I told them I did not agree with the amount of the increased DD but they took it anyway - presumably in breach of DD regulations?  Due to their unreasonable behaviour, I then stopped my DD, so they have to whistle for their money - although I'm still loads in credit.

I also received this confusing email.  It sounds like they are running out of money.  Could get messy.

From their terms and conditions:

5.6 If you do not provide or you withdraw a direct debit instruction we will bill you monthly and may apply a charge of up to £10 where you have withdrawn a direct debit instruction. 

You may be adding to their coffers.

If they try that I will be in touch with my bank etc re breach of the DD regulations.  We'll see....

Exactly what DD regulations has the supplier breached? It is a condition of your contract that you pay by DD. A number of suppliers have similar terms and conditions in their contracts. The £10 will just be added to your bill.

CotswoldJ

Thanks for all the contributions so far. So what conclusions are to be drawn? Did anyone else get a deadline of 4/8 imposed on them ?