PurpleBricks - exit fee for using own conveyancing

neilmcl

mogoi said:

I didn’t agree. 

You agreed to use the pay later service, the T&C's of which are perfectly clear.

neilmcl

mogoi said:

“You agreed to take advantage of the Conveyancing Services when you first told Purplebricks to advertise your house.“

I disagree. 

Disagree all you want, doesn't change the fact that you must abide by the terms of the pay later contract you signed up for 

neilmcl

mogoi said:

If you can show me where I   “agreed to take advantage of the Conveyancing Services when I first told Purplebricks to advertise my house” 

Then I’m all good 

Did you or did you not choose the pay later service offered by Purplebricks?

eddddy

mogoi said:

If you can show me where I   “agreed to take advantage of the Conveyancing Services when I first told Purplebricks to advertise my house” 

Then I’m all good 

Here are the terms and conditions you agreed to (it's unlikely they have changed since you agreed to them) : https://www.purplebricks.co.uk/terms/service-agreement/#0

Those terms and conditions include this:

IMPORTANT INFORMATION - PLEASE READ

It is a condition of Pay Later that you agree to instruct the Conveyancing Services to act on your behalf once a sale is agreed with a purchaser...

Maybe you didn't read the terms and conditions properly, but like I say, that isn't a defence.

boobyd

Op

I was at the beach this week and saw loads of people buried in the sand up to their necks,what's it like the other way up?😁

sheramber

mogoi said:

If you can show me where I   “agreed to take advantage of the Conveyancing Services when I first told Purplebricks to advertise my house” 

Then I’m all good 

Nobody here has sight of the documents you signed  so cannot show you what you agreed to.

It  is up tom you to prove to Purplebricks that you did not sign up to that agreement.

 Even if everybody here agreed with you it would count for nothing.

Purplebricks don't care what we think.

MattMattMattUK

From the information that is available to the people on here you have two options.
A ) Pay the amount that is due, as per the contract to which you agreed when you listed the property. 
B ) Continue to be belligerent, refuse to pay and likely face enforcement action which will increase the amount you have to pay and which might become particularly troublesome should the legal action commence in time to impact an ongoing house purchase.
Both options will involve you having to pay the base £360, one of them just results in potentially more cost, with other consequences as well.

mattyprice4004

OP sounds like they could argue with themselves in an empty room from the replies - I think you're all wasting your time. 
Good luck OP, but I think you just need to suck it up and pay. It's pretty clear from what's been posted that the fee is due.