PurpleBricks - exit fee for using own conveyancing

mogoi

sheramber said:

 

No the estate agent can’t take anything only the conveyor, hence they normally only allow pay later if you use their conveyor.

My point is that they will be paid once house sold. I will declare the Agents fee on my Conveyors Completion Statement, but if I didn’t declare it they would take this money from my credit card as they have my details.  

Then presumably they can take it from your credit card now?

Presumably ?  Terms & conditions are there to avoid presuming things. 

neilmcl

mogoi said:

“If at any time you have agreed to take advantage of the Conveyancing Services”

I did not agree to take advantage of the conveyancing service.  They phone you and give you a quote.  You can then accept or decline.  I decline. Had I accepted I would not be posting on here. 

You agreed when you signed up to use the pay later service.

mogoi

I didn’t agree. 

sheramber

Then why are you asking if you are right or you are wrong?

mogoi

I’m saying I agreed to pay later and I can’t see anywhere in the t&c that I have to pay the “exit” fee now and not later in the t&c.  (And using my own solicitor is not breaking the terms and conditions) 

eddddy

mogoi said:

“If at any time you have agreed to take advantage of the Conveyancing Services”

I did not agree to take advantage of the conveyancing service.  They phone you and give you a quote.  You can then accept or decline.  I decline. Had I accepted I would not be posting on here. 

You agreed to take advantage of the Conveyancing Services when you first told Purplebricks to advertise your house.

(There was probably a tick box saying "I have read and agree to the terms and conditions" which you would have ticked.)

Maybe you didn't read the terms and conditions properly, but unfortunately, that's not a defence.

mogoi said:

I’m saying I agreed to pay later and I can’t see anywhere in the t&c that I have to pay the “exit” fee now and not later in the t&c.  (And using my own solicitor is not breaking the terms and condi

Scroll back about 7 posts and you'll see it.

But, anyway, here it is again:

IMPORTANT INFORMATION - PLEASE READ

If at any time you have agreed to take advantage of the Conveyancing Services and thereafter withdraw, fail or refuse to use the Conveyancing Services you will be required to pay Administration Charges once you agree a sale of your property.

mogoi

“You agreed to take advantage of the Conveyancing Services when you first told Purplebricks to advertise your house.“

I disagree. 

mogoi

Also its obvious I didn’t agree because it says

”If at any time you have agreed to take advantage of the Conveyancing Services and thereafter withdraw, fail or refuse to use the Conveyancing Services you will be required to pay Administration Charges once you agree a sale of your property”

IF being the key word here. 

eddddy

mogoi said:

“You agreed to take advantage of the Conveyancing Services when you first told Purplebricks to advertise your house.“

I disagree.

Why do you disagree?

Unfortunately, just saying "I disagree" doesn't change any facts.

mogoi said:

IF being the key word here. 

"IF" you opted to pay later - you agreed to use the conveyancing service,
"IF" you opted to pay now - you didn't agree to use the conveyancing service. 

mogoi

If you can show me where I   “agreed to take advantage of the Conveyancing Services when I first told Purplebricks to advertise my house” 

Then I’m all good