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Viagogo won't cancel my order

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  • Manxman_in_exile
    Manxman_in_exile Posts: 8,380 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    edited 21 July 2021 at 5:22PM
    pbartlett said:
    Good point ! So the OP is even more likely to be refused entry...
    So what do you think their "guarantee" is worth?     :D

    tachin said:
    Many thanks for your reply.
    I have not got any tickets only words "order confirmed".  Further, viagogo website has discribed that the tickets are prohibited of resale. I think this is a fraud because they sell and recommend resale, knowing that the tickets are prohibited of resale, I think.
    Is it possible to sue for cancellation because of this contradiction?

    Many thanks,
    Good luck with sueing as they are based in  Rue du Commerce 4, 1204, Genève, Switzerland

  • born_again
    born_again Posts: 20,448 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    sheramber said:
    Slight problem. He does not have tickets .

    I have not got any tickets only words "order confirmed"
    But will before the date of the event next year.
    Life in the slow lane
  • sheramber
    sheramber Posts: 22,518 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    if he doesn't sell them, yes.

    But pbartlett wants to prove the point now.


  • born_again
    born_again Posts: 20,448 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    sheramber said:
    if he doesn't sell them, yes.

    But pbartlett wants to prove the point now.


    But you can't prove the point now, as the event is now next year.
    Life in the slow lane
  • sheramber
    sheramber Posts: 22,518 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    sheramber said:
    if he doesn't sell them, yes.

    But pbartlett wants to prove the point now.


    But you can't prove the point now, as the event is now next year.
    I don't want to prove anything.

    Another poster wants him to turn up with no tickets so he can claim he was refused entry to a concert that is not happening.
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