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group private messages?

Brie
Posts: 14,227 Ambassador


"Forumites! From Monday 16th August, group private messages will no longer be possible on the Forum. If there’s anything you need to make a note of from previous chats, please make sure you do so before this date."
sorry but I have no idea what you are referring to with your new message about group private messages. it's probably something completely obvious to everyone except me.
sorry but I have no idea what you are referring to with your new message about group private messages. it's probably something completely obvious to everyone except me.
I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇
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There will no longer be the option to private message more than one person at the same time and in the same private message.Mortgage started 2020, aiming to clear 31/12/2029.2
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I can send private messages? Who knew??!!?!I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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Hi @Brie,
Thanks for your question
As part of ongoing changes to the Forum, the private group chat function is being deactivated. This is to help us crack down on abusive and bullying behaviour, and to help maintain a safe and welcoming environment. As well as the feature being removed, all existing private group chats will be deleted on Monday 16th August.To clarify, this only affects group chats ie: three or more participants. Direct one-to-one messages between two users will continue to function as normal.
All the best,
MSE Laura5 -
Has this change already happened?
I was part of a 'group chat' and could access that without issue yesterday.
Today, when trying to do that, I see the message...
I thought I had until Monday 16th August to retrieve anything useful from the chat, but that appears not to be possible.
Indeed, @MSE_Laura you told us on Monday...MSE_Laura said:...all existing private group chats will be deleted on Monday 16th August.
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The notice at the top of the threads earlier gave the August date, this morning I saw it said 'shortly', this evening the notice has totally disappeared. Strange goings on at MSE...
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Yes, this is the message that appeared on Monday...
So apparently we cannot rely on messages put out by the Forum Team.
Disappointing.
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Hello,
While we would have liked to allow a longer window for people to retrieve information from any group chats, unfortunately - as a result of issues arising from that function - in the best interests of our Forumites the decision was made to delete all group chats earlier than originally announced. An updated banner message had previously been posted on the Forum, but we appreciate that we were unable to provide more warning in this instance. The safety and wellbeing of our Forumites is of paramount importance to the Forum Team, and we thank you for your understanding.
MSE JC--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com1 -
I'm just a simple country boy, but can anyone explain in simple terms how group PM's affect "The safety and wellbeing of our Forumites " and "help us crack down on abusive and bullying behaviour"Please and thank you.0
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Have the group chat messages been deleted now? If not, when is this expected to happen?
This question was prompted by:
1. private messages not actually being deleted by the previous forum software when it was requested and confirmed to have happened.
2. the mention of permissions, implying that the content may remain.
If not yet deleted, when is deletion, meaning rendering the content effectively unretrievable by anyone including staff, per ICO guidance, expected to happen?1 -
J_B said:I'm just a simple country boy, but can anyone explain in simple terms how group PM's affect "The safety and wellbeing of our Forumites " and "help us crack down on abusive and bullying behaviour"Please and thank you.
Yes they can still do that via usual messaging, but they could easily just block and report them and they can't stop all private messaging as it wouldn't be fair of those that use it correctly. There are always some that ruin it for others.Thank you to everyone who posts competitions and good luck to everyone who enters.1
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