Sky Signal Issues due to tree's
I've been with sky for 8 years, we moved home last winter and bought the services with us, opposite it house are big tree's and since spring we have been having issues with the signal. They have been out twice to try and sort it but yesterday the guy tried moving the dish and adjusting it but couldn't get us a signal thats good enough to provide a reliable a signal after throwing in the towel he told me they can't supply me a service due to the tree's and that i will have to cancel the contract. I only renewed about 4 months ago ( before i started having the problems) will they charge me an early cancellation free or give me any grief?
Also i have sky broadband installed with the package. Would it be possible for me to cancel that too or could they make me keep the broadband as its a 'separate' service and we aren't having any issues with that?
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