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Scammed

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  • tacpot12 said:
    tacpot12 said:
    Sorry lolls79. You should report the scam to ActionFraud, but they will not do anything about it. I'm afraid you are not going to be able to get this money back. 

    I would suggest that you write to your MP because the banking system could be changed to avoid this - the problem is with overseas payments - once the money goes off shore the trail is lost. If the money has to remain on shore for 90 days there would be time for your fraud to be reported to your bank, the money traced and recovered. Evidence would be needed as to the source of money that was being sent off shore it it were to leave earlier than 90 days. I would also make it a rule that you can only send half of the money in the account, and the other half is locked up for 90 days in case the money sent abroad was stolen. These ideas would have a massive impact on international trade, but it would also create opportunities for banks to sell services to avoid the impacts while still protecting consumers.
    You’re suggesting a 90 day holding period to send money out of the UK? That’s ludicrous. I pay money overseas all the time, why should the state impose controls on that?
    To stop the scammers. If you had to leave an equivalent amount to the amount you were sending offshore in the account, you would be allowed to send the money immediately under my proposal.   
    It’s still a ridiculous requirement. My bank has to send tens of billions back and forth every day, which needs a really comp,ex interplay of timings and settlement confirmations. Your scheme would cripple the international banking system, and all to try to allow people who are at fault to get their money back.

    What next, we delay all post by three months in case someone’s receiving a fake invoice?
  • MattMattMattUK
    MattMattMattUK Posts: 11,204 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    tacpot12 said:
    tacpot12 said:
    Sorry lolls79. You should report the scam to ActionFraud, but they will not do anything about it. I'm afraid you are not going to be able to get this money back. 

    I would suggest that you write to your MP because the banking system could be changed to avoid this - the problem is with overseas payments - once the money goes off shore the trail is lost. If the money has to remain on shore for 90 days there would be time for your fraud to be reported to your bank, the money traced and recovered. Evidence would be needed as to the source of money that was being sent off shore it it were to leave earlier than 90 days. I would also make it a rule that you can only send half of the money in the account, and the other half is locked up for 90 days in case the money sent abroad was stolen. These ideas would have a massive impact on international trade, but it would also create opportunities for banks to sell services to avoid the impacts while still protecting consumers.
    That would cripple international trade and destroy our economy, to a level that we would struggle to feed the nation and most modern technology would become almost impossible to import. That has to be one of the worst proposals I have ever seen.
    Large businesses would have no trouble evidencing the source of funds nor of keeping the amount being sent offshore on shore (nor would any normal person). The banks would also develop new services to help legitimate business work around the restrictions, but if we do nothing about this, sooner or later is it going to happen to someone you are about, and you will have been a nay-sayer against any kind of progress or response to the problem. 

    Believe me, if someone had stolen £8,000 from you, you wouldn't give a stuff about international trade.
    I will continue to "give a stuff" about international trade because feeding the nation, the economy and my business depend on it. 

    And no, it is not going to happen to me or someone I care about sooner or later because as with all of these scams applying some basic common sense stops them from happening. We now have account verification to check the recipient is who they say they are, other checks should also be conducted as required.

    The number of cases are miniscule compared to the number of legitimate users, let alone the number of legitimate transactions. This is not using a sledgehammer to crack a walnut, this is using a thermonuclear warhead to clean up a bit of spilt milk. It will not stop the fraud, nor increase the recovery of funds, it will just make life difficult to impossible for anyone trying to trade internationally in an entirely legitimate way.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    This whole topic about its branched off into isn't really helping the OP.

    OP can I ask what happened ? I understand if you don't want to say.
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Lolls79 said:
    Looking for some advice. I've recently been a victim of a HMRC scam and they have taken from me over £8000. My bank can't refund any of the monies, so now im left gutted and heartbroken. Does anyone know or tjar could advise where I can seek advice next in relation to getting this money back. 
    I have posted a response on your other thread.
  • sheramber
    sheramber Posts: 22,528 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Several unknowns

    How did 'they' get her money?

    Does the OP's bank use the CoP (confirmation of payee) system.?

    Did she pay by bank transfer?

    Did she give out her account details and 'they' accessed her money that way?

    Did she transfer her money to an account 'they' told her to use?

    Or did they get it some other way/

    How /when did she realise she had been scammed?


    What reason have the bank given for not being able to recover the money, moved out already?

    Thread might be better on Banking forum.


  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Lolls79 said:
    Looking for some advice. I've recently been a victim of a HMRC scam and they have taken from me over £8000. My bank can't refund any of the monies, so now im left gutted and heartbroken. Does anyone know or tjar could advise where I can seek advice next in relation to getting this money back. 
    Why can't your bank refund any of the monies? How did the scammers get your money? There's some information from this very site in a link here -

    https://www.moneysavingexpert.com/news/2019/05/more-protection-for-money-transfer-scam-victims-from-today/

    and there's a link to the Financial Ombudsman below. I do hope you will be able to get your money back - please don't give up quite just yet. 

    https://www.financial-ombudsman.org.uk/businesses/complaints-deal/fraud-scams

    The Ombudsman link says, "If your bank won't help, or you haven't heard back within eight weeks, you can then go to the ombudsman. It can help sooner if your bank has sent you a rejection letter suggesting you use the ombudsman."

    And you could also try contacting Citizens Advice for help. Link - https://www.citizensadvice.org.uk/

    I hope this information is helpful, I'm so sorry about what happened.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    tacpot12 said:
    Sorry lolls79. You should report the scam to ActionFraud, but they will not do anything about it. I'm afraid you are not going to be able to get this money back. 

    I would suggest that you write to your MP because the banking system could be changed to avoid this - the problem is with overseas payments - once the money goes off shore the trail is lost. If the money has to remain on shore for 90 days there would be time for your fraud to be reported to your bank, the money traced and recovered. Evidence would be needed as to the source of money that was being sent off shore it it were to leave earlier than 90 days. I would also make it a rule that you can only send half of the money in the account, and the other half is locked up for 90 days in case the money sent abroad was stolen. These ideas would have a massive impact on international trade, but it would also create opportunities for banks to sell services to avoid the impacts while still protecting consumers.
    That’d be absolutely awful for my business and would effectively end our trade abroad - I don’t see why we should suffer because people are un-savvy enough to fall for these scams, most of which can be spotted a million miles away. 

    My suppliers should wait for 3 months because someone can’t be bothered to pick up the phone and call HMRC to see if an email is genuine? 
  • MalMonroe said:
    Lolls79 said:
    Looking for some advice. I've recently been a victim of a HMRC scam and they have taken from me over £8000. My bank can't refund any of the monies, so now im left gutted and heartbroken. Does anyone know or tjar could advise where I can seek advice next in relation to getting this money back. 
    Why can't your bank refund any of the monies? How did the scammers get your money? There's some information from this very site in a link here -

    The bank can’t refund it as the bank doesn’t have it.

    They may be required to pay out themselves, unfortunately, as the regulator further infantilisés customers.
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    MalMonroe said:
    Lolls79 said:
    Looking for some advice. I've recently been a victim of a HMRC scam and they have taken from me over £8000. My bank can't refund any of the monies, so now im left gutted and heartbroken. Does anyone know or tjar could advise where I can seek advice next in relation to getting this money back. 
    Why can't your bank refund any of the monies? How did the scammers get your money? There's some information from this very site in a link here -

    The bank can’t refund it as the bank doesn’t have it.

    They may be required to pay out themselves, unfortunately, as the regulator further infantilisés customers.
    Nothing compared to the bank bail outs. 
  • MattMattMattUK
    MattMattMattUK Posts: 11,204 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    naedanger said:
    MalMonroe said:
    Lolls79 said:
    Looking for some advice. I've recently been a victim of a HMRC scam and they have taken from me over £8000. My bank can't refund any of the monies, so now im left gutted and heartbroken. Does anyone know or tjar could advise where I can seek advice next in relation to getting this money back. 
    Why can't your bank refund any of the monies? How did the scammers get your money? There's some information from this very site in a link here -

    The bank can’t refund it as the bank doesn’t have it.

    They may be required to pay out themselves, unfortunately, as the regulator further infantilisés customers.
    Nothing compared to the bank bail outs. 
    The banks were not "bailed out", the British government loaned money and bought shares, it has made a profit on the project, there was no cost to the taxpayer. Meanwhile requiring banks to hand people money for transactions that those customers authorised increases the cost of banking for the general public. 
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