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Being forced to pay Customs charges. Will I get a CCJ?
Comments
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If you are unsure about the original terms and conditions under which you bought this item, then their website might have a general terms and conditions page which could give you some guidance.0
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sourcrates said:Batesy1976 said:sourcrates said:This is quite a common problem, happens a lot with eBay stuff bought from abroad, where a small amount of import duty is payable.
The thing is, import duty should be paid on goods before delivery takes place, not after the fact.
Although the letter is worded quite aggressively, you will find that after maybe one or two letters, it will all go quiet, and will be forgotten about, this is because as the goods have already been delivered, UPS don`t have a leg to stand on legally.
There will be no CCJ, and it will not affect your credit file as its not a credit related debt.
Of course should your conscience not allow you to sleep over this matter, you are perfectly free to pay them what they are asking, but be aware also there a quite a number of scams doing the rounds.
Import duty/VAT should be paid at source, but often isn't. That doesn't absolve the recipient of their obligation to pay it.
It also doesn't need to be paid before delivery, although it would be prudent for any courier to insist on payment before delivery to avoid people refusing to pay like the OP.
The OP is legally obliged to pay the UPS bill. The law specifically states this. They might not take it to court, but the OP will lose if it gets that far.
"Fast forward to today (8th July 2021). I have received a letter from company acting as the agent of the courier stating that I must pay a sum of £112.40 for the shipment of this item from Europe to the UK as the company have a failed to pay the shipment cost so I become legally liable for the funds to be paid. They state that this must be paid within 7 days otherwise further charges will be incurred".
I would expect the OP paid for shipping when the item was ordered, so asking them to pay twice is a tad unfair in my eyes.
I would write a letter of complaint disputing any liability for this, telling them you have paid once, and you don`t intend paying twice.
Is this company based in the UK, if its not there just trying there luck.0 -
Yes it looks like they are only charging for the duty and not the shipping. However, for that amount of duty, the monitor must have been an expensive one.0
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Thrugelmir said:sourcrates said:Batesy1976 said:sourcrates said:This is quite a common problem, happens a lot with eBay stuff bought from abroad, where a small amount of import duty is payable.
The thing is, import duty should be paid on goods before delivery takes place, not after the fact.
Although the letter is worded quite aggressively, you will find that after maybe one or two letters, it will all go quiet, and will be forgotten about, this is because as the goods have already been delivered, UPS don`t have a leg to stand on legally.
There will be no CCJ, and it will not affect your credit file as its not a credit related debt.
Of course should your conscience not allow you to sleep over this matter, you are perfectly free to pay them what they are asking, but be aware also there a quite a number of scams doing the rounds.
Import duty/VAT should be paid at source, but often isn't. That doesn't absolve the recipient of their obligation to pay it.
It also doesn't need to be paid before delivery, although it would be prudent for any courier to insist on payment before delivery to avoid people refusing to pay like the OP.
The OP is legally obliged to pay the UPS bill. The law specifically states this. They might not take it to court, but the OP will lose if it gets that far.
"Fast forward to today (8th July 2021). I have received a letter from company acting as the agent of the courier stating that I must pay a sum of £112.40 for the shipment of this item from Europe to the UK as the company have a failed to pay the shipment cost so I become legally liable for the funds to be paid. They state that this must be paid within 7 days otherwise further charges will be incurred".
I would expect the OP paid for shipping when the item was ordered, so asking them to pay twice is a tad unfair in my eyes.
I would write a letter of complaint disputing any liability for this, telling them you have paid once, and you don`t intend paying twice.
Is this company based in the UK, if its not there just trying there luck.
Controlaccount PLC are just a debt collection company used by Fedex/UPS etc to collect outstanding invoices.
It doesn't make clear what the charge is for exactly.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
sourcrates said:Thrugelmir said:sourcrates said:Batesy1976 said:sourcrates said:This is quite a common problem, happens a lot with eBay stuff bought from abroad, where a small amount of import duty is payable.
The thing is, import duty should be paid on goods before delivery takes place, not after the fact.
Although the letter is worded quite aggressively, you will find that after maybe one or two letters, it will all go quiet, and will be forgotten about, this is because as the goods have already been delivered, UPS don`t have a leg to stand on legally.
There will be no CCJ, and it will not affect your credit file as its not a credit related debt.
Of course should your conscience not allow you to sleep over this matter, you are perfectly free to pay them what they are asking, but be aware also there a quite a number of scams doing the rounds.
Import duty/VAT should be paid at source, but often isn't. That doesn't absolve the recipient of their obligation to pay it.
It also doesn't need to be paid before delivery, although it would be prudent for any courier to insist on payment before delivery to avoid people refusing to pay like the OP.
The OP is legally obliged to pay the UPS bill. The law specifically states this. They might not take it to court, but the OP will lose if it gets that far.
"Fast forward to today (8th July 2021). I have received a letter from company acting as the agent of the courier stating that I must pay a sum of £112.40 for the shipment of this item from Europe to the UK as the company have a failed to pay the shipment cost so I become legally liable for the funds to be paid. They state that this must be paid within 7 days otherwise further charges will be incurred".
I would expect the OP paid for shipping when the item was ordered, so asking them to pay twice is a tad unfair in my eyes.
I would write a letter of complaint disputing any liability for this, telling them you have paid once, and you don`t intend paying twice.
Is this company based in the UK, if its not there just trying there luck.
Controlaccount PLC are just a debt collection company used by Fedex/UPS etc to collect outstanding invoices.
It doesn't make clear what the charge is for exactly.
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£112 shipping cost would be something big/heavy and / or a premium service. A monitor would be unlikely to be that expensive to ship - but the import VAT / plus shipper fees (using their deferment account for example normally includes a charge) is realistic. Say a £500 monitor, £100 VAT plus £12.40 admin fee
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sourcrates said:Batesy1976 said:sourcrates said:This is quite a common problem, happens a lot with eBay stuff bought from abroad, where a small amount of import duty is payable.
The thing is, import duty should be paid on goods before delivery takes place, not after the fact.
Although the letter is worded quite aggressively, you will find that after maybe one or two letters, it will all go quiet, and will be forgotten about, this is because as the goods have already been delivered, UPS don`t have a leg to stand on legally.
There will be no CCJ, and it will not affect your credit file as its not a credit related debt.
Of course should your conscience not allow you to sleep over this matter, you are perfectly free to pay them what they are asking, but be aware also there a quite a number of scams doing the rounds.
Import duty/VAT should be paid at source, but often isn't. That doesn't absolve the recipient of their obligation to pay it.
It also doesn't need to be paid before delivery, although it would be prudent for any courier to insist on payment before delivery to avoid people refusing to pay like the OP.
The OP is legally obliged to pay the UPS bill. The law specifically states this. They might not take it to court, but the OP will lose if it gets that far.
"Fast forward to today (8th July 2021). I have received a letter from company acting as the agent of the courier stating that I must pay a sum of £112.40 for the shipment of this item from Europe to the UK as the company have a failed to pay the shipment cost so I become legally liable for the funds to be paid. They state that this must be paid within 7 days otherwise further charges will be incurred".
I would expect the OP paid for shipping when the item was ordered, so asking them to pay twice is a tad unfair in my eyes.
I would write a letter of complaint disputing any liability for this, telling them you have paid once, and you don`t intend paying twice.
Is this company based in the UK, if its not there just trying there luck.
Either way it's HMRC levying the charge so the OP is gambling that they won't take it further. If they do the OP will lose in court. They have no defence.1 -
Advice here on how to deal with debt collectors, and controlaccount in particular -
How to Deal with Controlaccount Debt Recovery - 2021 Guide (moneynerd.co.uk)
I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
sourcrates said:Advice here on how to deal with debt collectors, and controlaccount in particular -
How to Deal with Controlaccount Debt Recovery - 2021 Guide (moneynerd.co.uk)2
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