Universal Credit - need New Email for everytime I make a new claim, Really?!?

UvcSUKs

I totally agree I could of created a dozen emails by now but I guess this was the final straw the sheer incompetence and bureaucracy involved with Universal credit is too much.

gbhxu

Easiest thing to do would be to buy your own domain name (e.g. yourname.co.uk)

Then all you have to do is change the bit before the @yourname.co.uk and all emails can then be routed to one inbox.

It's also handy if an email provider shuts down or you change ISP. You don't lose your email address. You just re-route your emails to another provider.

Antarctictwice

gbhxu said:

Easiest thing to do would be to buy your own domain name (e.g. yourname.co.uk)

Then all you have to do is change the bit before the @yourname.co.uk and all emails can then be routed to one inbox.

It's also handy if an email provider shuts down or you change ISP. You don't lose your email address. You just re-route your emails to another provider.

Getting your own domain name is pointless and costs money.

Open a Gmail account, unless you already have one.

Eg, xxxtom@gmail.com

Create email children by  adding the " + " symbol., whenever the need arises.  

Eg,  xxxtom+june@gmail.com 

        xxxtom+july@gmial.com

and so on ad infinitum.

The creation takes place automatically when you issue a new  "+xxxxxx"

All will be delivered to the original xxxtom address. Try it and see.

NedS

tomtom256 said:

Why don't you try re-opening your previous claim, as the only reason you wouldn't be able to use the same email address, is if the claim is still on the system, as it would throw up that the email was already in use.

As @tomtom256 states, you should use your old claim, not constantly be opening new account/claims.

If you are unable to access/use your old account, call into the jobcentre and they will help you regain access to it. Common problems are losing/forgetting username/password which can be reset, or no longer having access to the email address which can be changed by a member of staff in the jobcentre.

But yes, the email address is linked to an account (a claim sits inside an account like a letter sits inside an envelope) and you can not use an email address for a new claim which is in use on a previous account. This is to prevent people accidentally opening two (or multiple) claims.

calcotti

NedS said:... you should use your old claim, not constantly be opening new account/claims.

If you are unable to access/use your old account, call into the jobcentre and they will help you regain access to it. 

In which case OP appears to have been given very bad advice by DWP on more than one occasion.

UvcSUKs said:

I tried to make a new Claim today and have been told I can't use my previous account for my old claim, I must start a new account with a new Email, please this can't be true, I rang them three times talking to 3 different rude people all telling me I needed a new Email to start a new account to make a new claim as my previous Email or Universal Credit account can't be used, this is the third Email address I've had to create because this is the third time I've had to claim.

NedS

calcotti said:

NedS said:... you should use your old claim, not constantly be opening new account/claims.

If you are unable to access/use your old account, call into the jobcentre and they will help you regain access to it. 

In which case OP appears to have been given very bad advice by DWP on more than one occasion.

UvcSUKs said:

I tried to make a new Claim today and have been told I can't use my previous account for my old claim, I must start a new account with a new Email, please this can't be true, I rang them three times talking to 3 different rude people all telling me I needed a new Email to start a new account to make a new claim as my previous Email or Universal Credit account can't be used, this is the third Email address I've had to create because this is the third time I've had to claim.

Yes, but that said it's not really something that's easy to fix over the phone. Go into the jobcentre and they will help you fix it.