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Old Tiscali(Talktalk) email account closing.

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  • explorerm
    explorerm Posts: 61 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    Well it was reported two years ago that Tiscali email was going bye bye unless it was associated with active TalkTalk accounts, but not entirely clear whether it went ahead or not.

    Tiscali does not exist on its own, it hasn't done since it was merged with TalkTalk in 2009.  Any "issues" with it are TalkTalk's domain, but most providers insist on closing down legacy providers after a while, especially if you aren't with them any longer.

    If you can't get access via Gmail the next best thing is just to set up an email client like Thunderbird or Outlook temporarily, then you you can add your Gmail to that and drag across any emails you want:

    Think I might have to give up on this.
    Gmail won't work and I've also tried Bluemail, outlook and Spark without success. 
    I've followed the instructions as per the communitytalktalk link. 
    Can only conclude talktalk have maybe somehow disabled access. 
    Looked in the settings(when logged in directly) and can't see anything to change to allow access 
  • jbuchanangb
    jbuchanangb Posts: 1,338 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It is part of the TalkTalk process for legacy email accounts that access to them becomes restricted to Webmail unless you subscribe to their "Mail Plus" service.
    POP3 and IMAP are 2 alternative methods for accessing email accounts, which are blocked in this situation. If you still have access by webmail, it would probably be best to identify the critical emails which you need to keep, and forward them to your alternative email account. If you are still receiving email in the old account, it may be possible to set up an automatic forwarding process.
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