We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Vodafone broadband contract end date

JPWiggy
JPWiggy Posts: 19 Forumite
Seventh Anniversary 10 Posts
edited 6 July 2021 at 11:03AM in Broadband & internet access
I recently changed broadband provider to Vodafone after seeing the offer for superfast fibre on MSE. I applied nearly a month before the end of my current contract to avoid missing out on the offer and selected an activation date of 02/07/21. However Vodafone have only just put the plan details online and I notice that the plan starts from when I applied not from the activation date. I complained via chat (as that's the only way to contact them) and requested to speak to someone to discuss the issue. The agent stated that it was in the contract T&Cs. However they relented and quickly agreed to change my contract end date to the activation date, otherwise my contract would have been 3 weeks less. Please be aware of this and check your plans if you have recently moved to Vodafone. I have been with them before and this didn't happen then. 

Comments

  • Why would it matter if the contract was 3 weeks less? It would have meant 3 weeks less you were tied to Vodafone if things didn’t work out.
  • PRAISETHESUN
    PRAISETHESUN Posts: 5,085 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    There was 6 weeks difference between my contract start date and my service activation date (due to Vodafone repeatedly failing to get my service connected when I moved into my old place). I was very happy that they used the earlier start date on my contract as it meant I could change providers sooner when the contract ended. 

    In your case if you're trying to make sure you get the longest period of fixed prices then by all means push for it, but it's barely any savings in the scheme of things (3 weeks at ~£5/month extra for the out of contract price is a few quid at most).
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.