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Vodafone broadband contract end date
JPWiggy
Posts: 19 Forumite
I recently changed broadband provider to Vodafone after seeing the offer for superfast fibre on MSE. I applied nearly a month before the end of my current contract to avoid missing out on the offer and selected an activation date of 02/07/21. However Vodafone have only just put the plan details online and I notice that the plan starts from when I applied not from the activation date. I complained via chat (as that's the only way to contact them) and requested to speak to someone to discuss the issue. The agent stated that it was in the contract T&Cs. However they relented and quickly agreed to change my contract end date to the activation date, otherwise my contract would have been 3 weeks less. Please be aware of this and check your plans if you have recently moved to Vodafone. I have been with them before and this didn't happen then.
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Comments
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Why would it matter if the contract was 3 weeks less? It would have meant 3 weeks less you were tied to Vodafone if things didn’t work out.0
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There was 6 weeks difference between my contract start date and my service activation date (due to Vodafone repeatedly failing to get my service connected when I moved into my old place). I was very happy that they used the earlier start date on my contract as it meant I could change providers sooner when the contract ended.
In your case if you're trying to make sure you get the longest period of fixed prices then by all means push for it, but it's barely any savings in the scheme of things (3 weeks at ~£5/month extra for the out of contract price is a few quid at most).0
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