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PAYG and possible stupid question (be warned)

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  • Neil_Jones
    Neil_Jones Posts: 9,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    so it appears that vodafone reissued this number to asda after the number was disconnected a few years ago and is connected to another persons contract account.

    All unused mobile numbers (whether they expire through lack of use or otherwise) go back into the pool and get reassigned.  It wouldn't have sat in the pool for "a few years", such is the demand for numbers, its more likely to have been reassigned within a year to 18 months.
  • consumers_revenge said:
    so it appears that vodafone reissued this number to asda after the number was disconnected a few years ago and is connected to another persons contract account.
    @consumers_revenge Is that addressed to me? Yes, although the only link to the other person's account is the bit of code that says "Send a text to number 07....... when the bill's due", where the number 07..... is not the number being billed for. Suspect a bit of database hasn't been cleared down when this chap has changed numbers (an old programmer guesses...)
  • jnm21
    jnm21 Posts: 872 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    so it appears that vodafone reissued this number to asda after the number was disconnected a few years ago and is connected to another persons contract account.
    Wondering if it is the contact number on the pay monthly account?

    Your phone is still working OK?

    Having dealt with Vodafone, they are very difficult to deal with (great when things go well & terrible when they don't).

    Google the CEO email & try that - tell them you own the number & that you insist they stop messaging you about someone else's account. 
    Certain OTT members have caused me to add this disclaimer: all advice given is free of charge & as such should be taken to be IIRC (as I don't spend hours researching all answers :eek: )!
  • It appears the person had my asda sim number attached to their account and the number was last disconnected in 2017!

    Looks like they have a current contract through vodafone (£44, not MSE :-) ) and vodafone need to confirm they can unassociate it.
  • jnm21
    jnm21 Posts: 872 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    That reminds me of a set of T&Cs that I laughed at - the user committed to notify the site of any number change & indemnified it against any costs arising from failing to do so.  Exactly for this scenario.
    Certain OTT members have caused me to add this disclaimer: all advice given is free of charge & as such should be taken to be IIRC (as I don't spend hours researching all answers :eek: )!
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