Hargreaves not responding to stock split

FrankR

One of my stocks TRCH split around 28th June.
Hargreaves Lansdown has not updated my stock to meta materials.
'n/a' next to my stock in my account and no value or price...
I sent a message few days ago about it. Not had a reply yet...Guessing they are just busy...?

FrankR

How much longer would you give them...? 
I have not dealt with stock split before so don't know what to expect.

dunstonh

It can take several days. 

FrankR

dunstonh said:

It can take several days. 

Ok. 
Do they also delay due to chance of a short squeeze to reduce risk as the stock was popular and is heavily shorted..?

FrankR

The price has fallen over 20% so I'm not selling anytime soon... It's more of a long term hold but they should update it asap as it's bad for the investor!!

Thrugelmir

No doubt there's paperwork to be completed and a process to be followed. You won't be the only holder of the stock on their books. If the stock split on the 28th , Today is only the 30th . That's just two working days.  

With admin support staff working from home. Probably not a seamless process as it should be either. 

FrankR

Thrugelmir said:

No doubt there's paperwork to be completed and a process to be followed. You won't be the only holder of the stock on their books. If the stock split on the 28th , Today is only the 30th . That's just two working days.  

I'm not sure if the merger was 28th or 30th..?
I had a £10 buy position on trading212 and it updated instantly on the 28th with no paperwork... 

Do Hargreaves have T&Cs about stock splits?
 

FrankR

When I type MMAT into Hargreaves Lansdown stock search meta materials stock is not listed... 
MMAT is not on their stock database. Is this why 'n/a' show on my portfolio?
Will they add it soon...?
What if they decide not to list the stock for all investors..? Will I lose my money...?

george4064

FrankR said:

Thrugelmir said:

No doubt there's paperwork to be completed and a process to be followed. You won't be the only holder of the stock on their books. If the stock split on the 28th , Today is only the 30th . That's just two working days.  

I'm not sure if the merger was 28th or 30th..?
I had a £10 buy position on trading212 and it updated instantly on the 28th with no paperwork... 

Do Hargreaves have T&Cs about stock splits?
 

What type of buy position did you initiate via Trading212? Most likely you bought synthetic exposure to the stock rather than physical equity, which is what you have with HL, hence why processing/settlement time is faster for synthetic trades.

ColdIron

MMAT is now showing in the search function as : Meta Materials Inc USD0.001 B (it wasn't a couple of days ago)

If you select it it shows:

Market data not available

Unfortunately, we do not have a current market price available for Meta Materials Inc USD0.001 B. In order to obtain the current price, or if you would like to trade this stock, please call our dealing team on 0117 980 9800.

Have you tried phoning them? Their customer service is quite good

sevenhills

How accurate are share platforms in general? I look on HL all share, risers and fallers. My shareholding of I3 Energy is not listed despite a 30% increase this week.