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How to stop getting these messages

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When ever I am using the internet I keep getting the following messages 1 Your connection has been interrupted 2 This site can't be reached.I use TP Link adapters and when these messages appear if I unplug the ethernet cable from the laptop and then plug it back in it clears the messages but they always re-occur.I cannot find any information about how to stop these messages.I use Window's 10.Any help would be appreciated.Thank's
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Comments

  • ann_droid
    ann_droid Posts: 192 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Hi
    So if they are genuine info about the connection, I would do a 3 ping approach before disconnecting anything.

    The Laptop adaptor, your route to your router and finally the wider internet.

    C:\>ping 127.0.0.1
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\>ping 192.168.1.1
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Minimum = 1ms, Maximum = 2ms, Average = 1ms

    C:\>ping 13.107.4.52
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Minimum = 10ms, Maximum = 10ms, Average = 10ms

    Any specific websites, or times of the day, or turning a kettle on or ???

    Depending on the results you post, someone hopefully will be more helpful.

    Forum, Agin 'em or Just Neutral?

  • debitcardmayhem
    debitcardmayhem Posts: 12,687 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Go into Network Settings and change your wifi adapter status to disabled see if that makes a difference
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • pbartlett
    pbartlett Posts: 1,397 Forumite
    1,000 Posts Name Dropper
    what browser are you using there may be an option there
  • laserbeam
    laserbeam Posts: 178 Forumite
    Fifth Anniversary 100 Posts
    I am using Google Chrome but have Opera and  Firefox I could use
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    If you use your ethernet cable to connect directly to your router, do you still get the messages?
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • laserbeam
    laserbeam Posts: 178 Forumite
    Fifth Anniversary 100 Posts
    Not sure have just got back so will try that in a minute and post the result on here
     
  • laserbeam
    laserbeam Posts: 178 Forumite
    Fifth Anniversary 100 Posts
    I have had the laptop connected to the router downstairs all day and have used pretty  regular but never got any of those messages the only problem I got was the normal download speed was about 36Mbps but on two occasions it dropped to 15Mbps have now connected it to the adapter upstairs and will let you know if I still get those messages again.Thank's 
  • laserbeam
    laserbeam Posts: 178 Forumite
    Fifth Anniversary 100 Posts
    I have been using the laptop upstairs this morning which is connected to  TP Link adapter and I have had several of those messages again.Took the laptop back downstairs and connected it to the router and no messages and am back upstairs again now fine so far but early day's.
  • Haggis420
    Haggis420 Posts: 16 Forumite
    10 Posts Name Dropper
    The tp link adapter you are talking about, is this an extender type device which plugs in to a power socket and then it connects wirelessly to the router downstairs ? Could you describe the setup.

    If this is the case they are notoriously unreliable at times. What is probably happening is that the tp link extender is losing its wireless connection with the router downstairs.
  • laserbeam
    laserbeam Posts: 178 Forumite
    Fifth Anniversary 100 Posts
    The router is downstairs and there is a adapter connected to it. My laptop is in the spare room upstairs and that has a adapter connected to it with a ethernet cable.Both adapters are plugged into wall sockets.Are you suggesting I may need to pair them again..Thank's 
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