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the shop has robbed me , what can i dio??

ok was over a week ago now but i went shop bought pack of cigs and pork pie, should have been £11 but i looked at bank statement and they charged me £23!! with no receipt, what can i do, ? thanks
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  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    ok was over a week ago now but i went shop bought pack of cigs and pork pie, should have been £11 but i looked at bank statement and they charged me £23!! with no receipt, what can i do, ? thanks
     You can complain to your bank but without a receipt i cant see it getting far 
  • Shelldean
    Shelldean Posts: 2,422 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This has happened twice to friends in two different local shops!
    Both time the amount was an exact 10 more!

    One friend went back and confronted the shop keeper who refunded the amount "overcharged" but the other was like yourself and didn't realise immediately! Also no receipt either time


    IMHO it appears the shop keeper is deliberately overcharging then possibly pocketing the extra? But obviously can't be certain.

    All I can say is always check the hand held device before tapping your bank card and ask for a receipt!
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,857 Forumite
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    Have you eaten the pie?
  • pbartlett
    pbartlett Posts: 1,397 Forumite
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    what can you do? stop eating pigs - they are intelligent creatures
  • Keep_pedalling
    Keep_pedalling Posts: 21,280 Forumite
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    You could give up smoking!
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
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    ok was over a week ago now but i went shop bought pack of cigs and pork pie, should have been £11 but i looked at bank statement and they charged me £23!! with no receipt, what can i do, ? thanks

    The following is advised:

    1. Keep at the machine before making a payment to see how much it it for.
    2. Get a receipt.
    3. Sign up for payment notifications. I often get an email before the card machine says it has accepted the payment.
  • born_again
    born_again Posts: 20,985 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    _shel said:
    ok was over a week ago now but i went shop bought pack of cigs and pork pie, should have been £11 but i looked at bank statement and they charged me £23!! with no receipt, what can i do, ? thanks
     You can complain to your bank but without a receipt i cant see it getting far 
    Even with a receipt it makes no difference.

    Clearly the receipt will show the amount debited from the account...

    Maybe it includes cashback the OP forgot about :)
    Life in the slow lane
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Maybe it includes cashback the OP forgot about :)
    Can you do cash back on contactless payments?

    If you cannot and it was contactless that at least would eliminate that possibility
  • pbartlett
    pbartlett Posts: 1,397 Forumite
    1,000 Posts Name Dropper
    pbartlett said:
    what can you do? stop eating pigs - they are intelligent creatures
    They are, but they're also damn tasty! 
    noooooo! poor poor piggies
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