Sky TV and Distance Selling 28 June 2021 at 11:36AM in TV MoneySaving 2 replies 87 views

rogerb

Trying to establish whether subscribing/signing up for Sky TV services via the Sky Q box is covered by Distance Selling regs.
There's a 14 day cooling off period for contracts signed on-line, but does signing up (or more specifically, amending a contract) through a "technical portal" on a TV screen count as distance selling?
I can't find anytthing in the Sky contract about cooling off in this context but I can't see the difference between a Sky Q box and TV screen vs. the internet.   In any event, there was no human interaction   

Bigphil1474

https://www.gov.uk/online-and-distance-selling-for-businesses
 
According to that, anything bought via digital TV is covered. Won't be covered if it's worth less than £42

Neil_Jones

You would almost certainly have had to agree to new T&Cs before the upgrade went ahead as it would have required a new contract.